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Liberty Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 62 reviews
62 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
15
3.0 of 5 stars
5
2.0 of 5 stars
8
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#24 of 72 hotels in Boston
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  • Rooms: 300
Address:
215 Charles Street
Boston, MA 02114
Check Rates: $460 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Liberty Hotel

( 20-24 of 62 )
“Good Experience”

Liberty Hotel

4 of 5 stars
ocjessybaby
Apr 5, 2008

The service was by far excellent. It was a little pricey but decent for the Boston area. This is definitely one of those hotels where you never have to touch a door, every door is opened for you by staff. The champagne at check-in was very nice. My only complaint was the attitude of the staff in the evening. The bar becomes the main concern of the hotel around 5 pm. The staff screamed at me and shook me on the shoulder when I was dropped off by relatives after dinner at the hotel because their restaurant clientel couldn't get into the parking lot the maybe 30 seconds it took for me to be dropped off.
The music was very loud but could not be heard in the room - thank god.
The female concierge was wonderful. She was very resourceful and insightful. She recommended us eat at Artu which was a very good, quaint family restaurant with some of the best service and food I've ever experienced.
Overall, I would stay again, but preferably when the hype of the bar/restaurant has gone down.

  • This TripAdvisor Member:
    • Liked — Concierge, Champagne, Location, Rooms
    • Disliked — Bar/Restaurant, Evening Staff, Internet Fee, Parking fee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ocjessybaby's Summary
Date of Stay: March 2008
Traveled with: Other
Visit was for: Personal event (wedding, ...)
Age group: 18-24
Member since: August 12, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Building, Horrible Service”

Liberty Hotel

1 of 5 stars
Birminghan,Alabama
Apr 4, 2008

We stayed at this hotel in March It is a converted jail, and we felt like we were in jail after 3 days. First, one freezing cold day, they did some type of evaluation of the ventilation system. No power, all the windows wide open, no elevators -- we stayed in the lobby for 2 hrs shivering. This should have been done prior to opening in January, not while paying guests were "stuck" right at dinner time. They charged daily - $10 per day - for the wireless, but it only worked a few hours total. No one in the hotel could tell us how to connect. The business center was totally down as well. The TV did not work the entire time we were there -- once we thought it was working, ordered a pay for view and it went out. We asked for consideration on the bill but were flatly and rudely turned down. The food in the restaurant, Clink, was overpriced and not very good. We knew they were new, so we tried to give them another chance, (it is very close to relatives in Boston) but this too was a disaster. We have stayed all over the world and this was one of the worst -- too bad, as it could have potential but the management is horrible.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katfix's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: April 04, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing Unique Hip Experience”

Liberty Hotel

5 of 5 stars
Los Angeles, CA
Mar 27, 2008

This is hip at its hippest! When we pulled up to the Liberty Hotel, I thought "wow - this is going to be a place I will never forget". And it turns out I was right.

Despite the fact that it was freezing outside, the minute we pulled up, a gentleman opened our car doors and helped us with our luggage. Once we went inside, we were greeted by one of the most amazing hotel lobbies you will ever see. Words cannot describe how unique the lobby is, so I am not even going to try. But take my word for it - it's an architectural wonder. Open and airy yet cozy and chic. Just beautiful. And because it was happy hour on a Friday, people were arriving to have drinks in the hotel's lobby bar. Needless to say, it was a bit crowded because this hotel is definitely a hot spot in Boston. Once we checked in (which, by the way, was very easy and quick), we went to our room and were amazed at how chic and cozy it was. A thick duvet on the bed was soft and inviting, as was the sunk-in bathtub and large flat screen television. This is definitely a room one could just lounge in for a day or two.

After checking in, we went to the lobby for a drink. By this time, it was incredibly crowded in the lobby and all the tables were taken. We paid a premium for 1 glass of champagne ($25) but it was tasty!

Then we went exploring in Boston! The great thing is that there is a subway stop directly next to the hotel. From there, you can get to central boston, or even take it to the JFK museum!

In all, we thoroughly enjoyed our stay. The stay was nice, the hotel was amazing and the location was wonderful! I would recommend this hotel to young people and those who like chic and hip!

  • This TripAdvisor Member:
    • Liked — Not your ordinary hotel - something to remember
    • Disliked — Was a bit crowded in the lobby; hotel guests should get priority seating at the lobby bar, etc.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tapnmel23's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 09, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Stay At The Liberty”

Liberty Hotel

5 of 5 stars
Manhasset, NY
Mar 23, 2008
1/1 found this review helpful

Had a fabulous stay at the Liberty Hotel. The service was impeccable. Our room was clean and comfortable. The beds were extremely soft. The theme of the hotel is also very interesting; lobby is very pleasing to the eye.
At night the hotel is packed with attractive people going to Aura. The bar and restaurant get crowded so this hotel might not be a good place for people with small kids.
Hotel location is close to Boston attractions but be prepared to pay $40 a night to park your car. For those who want to save skip the car and take the T which is just across the street.
Breakfast is also very expensive and not that good. Au Bon Pain is 3-4 blocks away which is way more affordable.

  • This TripAdvisor Member:
    • Liked — Aura
    • Disliked — Expensive Amenities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chic9chica's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 25-34
Member since: October 02, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Older travelers, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A Relaxing Stay at this chic, luxury hotel”

Liberty Hotel

5 of 5 stars
Madison, Wisconsin
Mar 21, 2008
1/1 found this review helpful

I stayed at the Liberty on a visit to Boston for the Celtics game, and I have to say it's the little things that make this a luxury hotel.

STAFF: I never encountered a gruff staff member at the hotel. Being warmly greeted with champagne upon entering was a treat after coming in from the rain. The lobby is gorgeous, and I appreciated that the check-in desk was off to the side and unassuming. I had guests come up to my room before the game, and I didn't feel like the staff was staring me down. The doormen readily hailed a cab for you and escorted you under umbrellas to your cab, valet, etc. There is a simple touch screen phone that made calling down to the front desk a breeze, and they readily explained the $10.95 charge for internet when I asked.

ACCOMODATIONS: The room was beautiful, again the little things count. For one thing, the umbrella in the closet in our room came in handy for the rainy days. There was an extremely soft and cozy throw on the bed that made you want to snuggle up while enjoying the view. The bed itself and the pillows were soft and comfortable. The shower being separate from the tub was a plus - while the tub was not extra long, it was deeper than a standard tub, and was more than sufficient for my needs. There was also a book rack on the tub, which was a nice touch and made me feel more at home. There were several mirrors - 3 in the bathroom(1 was a shaving mirror) and a full-length mirror outside the bathroom. There was an extra shelf along one of the mirrors in the bathroom that gave it a feel of a separate vanity. Another nice touch was the comfy robes and (disposable) slippers. I had hot water everytime I showered, and the water pressure was exceptional. The bellman offered to bring ice to my room immediately after bringing up our bags and I appreciated the real ice chest, not a cheap plastic bucket. There's a wonderful channel that plays light classical music and showcases art - adding to our relaxing stay.

LOBBY - I enjoyed the atmosphere of the lobby, and didn't feel it was at all pretentious. On one afternoon, my husband and I sat in a pair of the leather chairs and ate ice cream while enjoying the rotunda, and one evening in the lobby we had cocktails in our jeans after the game. The main bar is in the lower lobby, so while there are people, bouncers, etc. when you first enter, you take ten steps to the escalators and are in huge main lobby. That being said, my stay was mid-week and I have nothing to vouch for the weekend crowd. The music was never an issue for me, and you can't hear it if you are staying in a tower room(I can't be sure about rooms in the main area). Everytime I was outside of my room I encountered a member of the cleaning staff fastidiously working in the background. Their work was evident - the lobby and hallways were pristine.

- I did utilize the fitness center, and found it to be basic - the equipment was new, and of a familiar brand. There were headphones provided so you could access your preferred TV/Radio station on your treadmill/elliptical/bike in privacy - though the channel options were limited. Bottles of water were available in the workout room, as well (the same bottles that were $5 in your room, go figure!). Another nice touch was that they have complementary laundering of your workout clothes 1x during your stay. I worked out every day, so this was very nice - it wasn't openly advertised - but a quick call down to the front desk took care of it all for me.

NEGATIVES: No establishment is perfect, not even a 5star. Our stay was amazing, and none of what I found wrong affected that.
1)The shower door didn't stick too well - but it wasn't an inconvenience as it still closed.
2)The pocket door to enter the bathroom was off-alignment, obviously due to constantly being opened incorrectly by guests - again, not an inconvenience as it still closed.
3)Not all Rooms have the greatest view, if you back up against the hospital/clinic - we had a partial view of an office.
4)If you have no other background noise, you may hear people in the hallways from your room. For some reason, there were several children staying on our floor and when their family came and left, we could hear them. We never heard anyone else but those children, though - and we never heard them in their rooms.

FYI
1)I like to walk around the area, and while I didn't feel it was an unsafe neighborhood, the traffic on the street in front of the hotel was a constant flow. I didn't consider this a negative but felt it should be mentioned.
2) There were several restaurants within walking distance, and a 24-hour CVS across the street - which came in handy to avoid the $5 sodas in the mini-bar.

  • This TripAdvisor Member:
    • Liked — Throw&pillows on the bed, spacious bathroom, shopping in Beacon Hill, gorgeous lobby
    • Disliked — Absolutely nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DzKyutee's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: March 18, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
A romantic getaway, Older travelers, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Liberty Hotel

( 20-24 of 62 )
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Liberty Hotel Address

215 Charles Street, Boston, MA 02114