Stayed at the Courtyard Marriott Boston South for my first ever trip to Boston. Was looking forward to the hotel after reading the rave reviews and was prepared for the location away from downtown.
The shuttle service was pretty fast at picking us up from Logan and took us straight to the hotel. We were informed that the shuttle only runs to the airport, and would not run us to downtown. However, the front desk staff had in-depth, printed directions on how to walk to the nearest train station (Andrew) which was only five minutes away.
The area around the hotel was somewhat quirky. It was semi-industrial and residential, and located close to a huge shopping centre with a Target and Old Navy. We walked to downtown on Massachusetts Ave several times, and even though it was a somewhat run-down area, we didn't feel unsafe or in harms way. However, there were homeless people and a meth clinic along the way, so it is somewhat dodgy. The walk to the train station was easy and very safe.
The rooms were very clean and in good shape. Beds were comfortable, the pillows were perfect, and the decor was nice. The views weren't great, and were mostly of the 93, but we weren't in the room enough to care. The only other quirk was a lack of blankets on the beds. Nights can be a little chill
The staff was very helpful and was always polite and courteous. The accomodated us by holding our luggage after check out until our evening flight and arranged for Enterprise-Rent-A-Car to deliver a car for us at the hotel. Huge kudos to them! Another HUGE perk was plentiful free parking, which wouldn't be possible in a downtown hotel.
Finally, the restaurant had a breakfast buffet that was $12.95 and considering that it was a hotel restaurant (where prices are usually exagerrated), it wasn't a bad deal. There were waffles, eggs, bacon, sausage, cereals, muffins, fruit, and bagels. The waitress was interesting. The first day we ate there she was extremely attentive and was very fast. She had excellent service and was very friendly. The second day we ate there she was stressed over an issue in the kitchen as we would hear her screaming in Spanish in there, and was forgetful of our orders and dumped all her personal problems on us. Not the most relaxing breakfast.
Overall, the Marriott Courtyard was an excellent hotel with clean rooms, wonderful front-line staff, and stellar service. The location wasn't a huge deal for us, but if you get nervous of dark streets with homeless people, then it's not a good walk, but the train is close enough.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene