We checked in the hotel for one night on March 10th. Arrived at Logan and shuttle was at the airport to pick us up 20 minutes after we called. We arrived at the hotel and there was one front desk agent. She never greeted us , never said anything really. I finally said we wanted to check in . She said name, never looking at me. Then she asked for my credit card, again never looking at me, never recognizing me as a silver elite, nothing. She gave me my credit card back , handed me my key , and never said a word. She didnt tell me the room number, she didnt say anything , I asked for the room number and she pointed at the key pack. We were hoping the whole experience would not be as cold and unfriendly as this one woman was. We got in the room. It was very nice, clean and spacious. Throughtout the rest of the stay , the other front desk staff and other staff members of the hotel were very friendly and attentive, which is why I will not let this one person spoil my review for the hotel. Thats why i ranked it excellent. Everyone else went above and beyond the call of duty to make sure we were satisfied. Thanks Courtyard South Boston.






Check in / front desk
Location
Location



