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Onyx Hotel - a Kimpton Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 165 reviews
165 Reviews
5.0 of 5 stars
77
4.0 of 5 stars
56
3.0 of 5 stars
14
2.0 of 5 stars
14
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 72 hotels in Boston
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  • Rooms: 112
Description: Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated... This description is based on information provided by the hotel.
Address:
155 Portland Street
Boston, MA 02114
Check Rates: $357 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Onyx Hotel - a Kimpton Hotel

( 17-21 of 165 )
“Great Service and Location”

Onyx Hotel - a Kimpton Hotel

4 of 5 stars
Providence, Rhode Island
Mar 20, 2008
2/2 found this review helpful

My husband and I had the pleasure of staying at the Onyx Hotel last weekend. The service at the hotel was outstanding from the front desk, concierge, bartenders, etc.

Checking in, we were greeted by the friendly front desk staff. They informed us that our room was ready and we would be located on the 9th floor. Once we arrived at our room we were greeted with a glass of green m&m's (it was st. patrick's day weekend). We were also provided with a note stating that our requests for champagne flutes and newspapers were made. We were also happy to see a complimentary bottle of wine, nice touch. The rooms are not large but comfortable enough for 2 people. The mini bar was fully stocked with beverages and snacks. FYI, bring your own bottled water if you don't feel like paying $4-5 a bottle. They also provide AVEDA products shampoo, conditioner and lotion ( ladies will appreciate that)

The Ruby Room restaurant/bar was a great place to unwind. Again not a huge place but suffiecient enough. We had the breakfast buffet there one morning. It was $13 p/p plus auto 18% gratuity. There were probably cheaper places for breakfast in the area, but it was snowing and we did not feel like venturing out that early. We also had the handcut russet potato chips with blue cheese (delicious) and some cocktails before dinner one night. They offer a complimentary beer/wine hour with cheese and crackers nightly. This was great and a chance to sample some different wines and talk with some interesting people staying at the hotel. It runs from 5-6 p.m.

The location of the hotel is perfect if you are going to see an event at the TD Banknorth. We had Celtics tickets and were able to walk to and from with no problem. We also had dinner in the North End which was walking distance.

Can't say enough good things about the Onyx and its helpful staff. We can't wait to return. If there was one negative thing to write, it would probably be about the fitness facility. It was really tiny. The equipment was pretty new but, it was just small with a couple of treadmills and some free weights.

I would reccommend the Onyx for a great stay in Boston.

  • This TripAdvisor Member:
    • Liked — The Service and Location
    • Disliked — Fitness Facility
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanstater's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: July 21, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Mar 27, 2008
Dear Oceanstater,
Thank you for taking the time to share your experience at the Onyx Hotel, and for recommending us to future guests. We are pleased that you enjoyed our amenities and that you were able to take part in our hosted evening wine reception. I hope you enjoyed the basketball game and dinner in our neighboring North End. We’re happy that you chose to stay with us during your St. Patrick’s Day weekend in Boston, and hope that you will visit us again the next time you are in town. Thank you again for your comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $357 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Tip Top”

Onyx Hotel - a Kimpton Hotel

5 of 5 stars
Ireland
Mar 6, 2008

Just returned from 4 days in Fantastic Boston.We landed in a blizzard at Logan but were in the hotel reception within 30 mins.We received a very warm welcome from Bonny(hope I got the right name)and Michelle.The Hotel is spotless and very funky.The Bathrobes were unusual to say the least.The rooms are large by European standards.The hotel is in a great location in the North End.There are 2 very good bars right beside the Hotel.Mcganns,which shows rugby,soccer etc live and the porterhouse(name?)really nice crowd.I have never stayed in a Kimpton Hotel before,and I must admit I enjoyed my first visit.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
111062's Summary
Date of Stay: February 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 04, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Mar 27, 2008
Dear Guest,
Thank you for your review of the Onyx Hotel. I’m glad to hear that you enjoyed your stay and were warmly welcomed by our front office team. Our neighborhood indeed is very centrally located and I am glad that you enjoyed the neighboring bars – the one you were referring to is called Porter’s Bar and Grill. We hope the next time your travels bring you to Boston that you will stay with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $357 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Place to Stay”

Onyx Hotel - a Kimpton Hotel

5 of 5 stars
kearny, nj
Mar 5, 2008

Upon check in greeted with very friendly staff. Room nicely appointed with every need. Even given an umbrella to use while staying. Small bar/restaurant area. Free wine and cheese every evening from 5pm to 6pm. Rooms a little small but very clean. One of the best hotels i have stayed in.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcast654's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: February 23, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Mar 27, 2008
Dear mcast654,
Thank you for taking the time to share your experience at the Onyx Hotel. I’m glad that you enjoyed our evening hosted wine reception, and that you consider us to be one of the best hotels you have stayed in. Please visit us again the next time you are in Boston.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $357 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel, great service, clean and comfortable.”

Onyx Hotel - a Kimpton Hotel

Mar 4, 2008

Great hotel, great service, clean and comfortable. Upon entering I could tell we were in for great service, the very attentive front desk is more than happy to help. We stayed 3 nights ($140.00US/night). The main purpose of our trip was to take in hockey and basketball at the Garden so the location was ideal … the neighbourhood is a short walk to Quincy Market and really close to both North Station and Haymarket. Neighbourhood bars and restaurants are good for after the game but not the best for getting a nice dinner. The neighbourhood was quiet when nothing is going on at the Garden but I was comfortable walking around just need to be conscious of your surroundings. We had a King room, small room but perfectly appointed with desk, armchair, tv/mini bar, nice big side tables. Our friends had a double room, which was much larger. Washroom was standard size and the bathrobes are a nice touch, needs more counter room but that’s what you get with a pedestal sink. I would recommend and visit again.

  • This TripAdvisor Member:
    • Liked — Decor, comfortable beds
    • Disliked — Problem bringing outside beer into room ....? never have had a problem before? put in bag and was ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
getawayplans's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: December 01, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Sporting event
Was this review helpful? Yes No
Management Response
OpsManager155, Hotel Manager
(Management representative)
Mar 18, 2008
Thank you for your great feedback about your recent stay. Unfortunately it against the law in the state of Massachusetts to bring outside alcohol into a licensed establishment. This is the reason that the Onyx H.otel does not allow beer/wine/liquor to be brought in from the outside
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $357 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Place”

Onyx Hotel - a Kimpton Hotel

Feb 16, 2008

I stayed here for 2 nights. The staff were friendly, the room was clean and the sevice was excellant.

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
quietkeyIreland's Summary
Date of Stay: June 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: November 11, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $357 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Onyx Hotel - a Kimpton Hotel

( 17-21 of 165 )
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Onyx Hotel - a Kimpton Hotel Address

155 Portland Street, Boston, MA 02114