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Nine Zero Hotel - a Kimpton Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 264 Reviews
5.0 of 5 stars
150
4.0 of 5 stars
61
3.0 of 5 stars
24
2.0 of 5 stars
22
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 78 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 189
  • Address: 90 Tremont St. Boston, MA 02108
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The elegant Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed Restaurant Room Service No Swimming Pool
Check Rates: $403 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Nine Zero Hotel - a Kimpton Hotel

( 47-51 of 264 )
“Loved Nine Zero!”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
Cambridge, UK
May 19, 2008

We stayed here for 3 nights and were very impressed with the hotel. Maybe we had a different experience, but we had none of the problems mentioned by the previous reviewer. We found the lobby perfectly spacious. We had no problems with the valet parking or getting a lift which always came within seconds. We also didn't experience any problems with noise in the room - we were on the 10th floor.

The location of the hotel is brilliant - just off the Common so you are in the heart of everything. The rooms were a good size - they were funky and just the kind of styling we like. We had a corner room with an amazing view of the burial ground and the treetops of the Common.

The bathroom was spacious and the beds were comfortable, everything was spotless. The staff were friendly and really helpful- they could not do enough for us. If we ever asked for anything they didn't immediately have they would always look it up.

We had breakfast every day in the hotel and it was always excellent. They also agreed a late check out for us which was really helpful.

I thought the hotel was really good value for money especially given the very central location. I would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Everything!
    • Disliked — Genuinely couldn't fault it....!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy_Jones's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: July 06, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
May 20, 2008
Dear Lucy_Jones,
Thank you for taking the time to share your experience at the Nine Zero Hotel. We are glad to hear that you enjoyed your stay. Thank you for your kind words regarding our staff, location, and guest rooms. We’re glad that you enjoyed our restaurant as well. We’re delighted to hear that you will stay with us again, and we look forward to welcoming your back the next time you are in Boston.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $403 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“2 Thumbs Down for 9-Zero”

Nine Zero Hotel - a Kimpton Hotel

1 of 5 stars
New York, NY
May 5, 2008
1/2 found this review helpful

Stayed at hotel on 5/3/08, based on reading great reviews, and was extremely disappointed with the accommodations & amenities. There is virtually no lobby / reception area…the parking valet is difficult to access, and there are only 2 elevators that service the entire hotel. As for the room, I was very surprised that they would let someone occupy it due to the noise level. We stayed on the seventh floor, yet it sounded as if there was a garbage truck in the room with us from the hours of 1:30am to 7am. Upon mentioning this to the staff at check out, they simply said sorry, and we will have someone look into it. This was obviously a canned response to a frequently complained about issue.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Horrible Noise throughout the entire night - I am a very heavy / deep sleeper, and did not get a wink.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kellybr3's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: May 05, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Management Response
Ninezeromanager, Manager
(Management representative)
May 9, 2008
Dear Kellybr3,

Thank you for taking the time to post your review on trip advisor. I am extremely sorry that you had a less than satisfactory experience with us, and that we fell short of your expectations. In regards to the noise outside of your room during your stay, I want to assure you that it is not something that happens on a regular basis. I hope if future travels bring to Boston we can welcome you back to the Nine Zero.

Please if there is anything I can do to assist you regarding this or any other matter. Please feel free to contact me directly.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $403 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location, Great Hotel”

Nine Zero Hotel - a Kimpton Hotel

May 1, 2008

Booked this hotel on www.1800hotels.ie and got great value. The hotel is located on Tremont St which is extremely central, close by Government Centre train station and Boston Common.
The rooms are very nice, as are the staff, food and the whole atmosphere there.
I would recommend this hotel to couples, singles, and anyone looking for a central hotel in Boston. Make sure you get a good price though as it can be expensive to book directly.
Hope this helps.

  • This TripAdvisor Member:
    • Liked — Location, location, location plus clean room etc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macabra's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 01, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners, Tourists
I do not recommend this hotel for:
Older travelers, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
May 5, 2008
Dear Macabra,
Thank you for your recent review of the Nine Zero Hotel. We’re glad that you enjoyed our location, restaurant, rooms, and staff, and that overall you had a pleasant stay. Thank you for recommending us to future guests as well. We hope that the next time you are visiting Boston that we will have the opportunity to welcome you back to the Nine Zero.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $403 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location”

Nine Zero Hotel - a Kimpton Hotel

Apr 18, 2008
0/2 found this review helpful

Our overnight stay at the Nine Zero ( 90 for regular folks ) worked perfectly because of its proximity to central Boston. One block from the Boston Common and an easy walk to Quincy Market and the red-line walking tour to Paul Revere's House and the Old North Church. Even better was the walking distance to Boston's Little Italy and great restaurants. The staff was friendly and check-in was a breeze. Directions and maps were provided promptly upon request. Our room was ample with a very nice bathroom. My only complaint was the low lighting throughout the hotel and rooms. Other than that, our stay was great and I would recommend the Nine Zero. The staff was outstanding.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Lighting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bebebeck's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: January 05, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Apr 21, 2008
Dear bebebeck,
Thank you for taking the time to share your experience at the Nine Zero Hotel. We are pleased to hear that you found our staff to be outstanding, and that you enjoyed our location. Thank you for recommending us to future guests. We hope that the next time you are in Boston that you will stay with us again. Thank you again for your comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $403 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
Nashville
Apr 14, 2008
0/1 found this review helpful

From what I remember, this was a really nice hotel. The beers in Boston flow rather smoothly, so I do not remember much about that night, but checkin was great, room was nice when we got there, and service was good. I book through some sight called skoosh.com or something(was leary at first) at a rate of $210/night, so that worked out well. Nothing bad to say here, you will enjoy it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reiskash's Summary
Date of Stay: March 2008
Member since: May 16, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Apr 28, 2008
Dear reiskash,
Thank you for taking the time to review the Nine Zero Hotel. It sounds as though you enjoyed your time in Boston, and I’m glad to hear that you liked our rooms and experienced good service. Thank you for recommending us to future guests. We hope to have the opportunity to welcome you back in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $403 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Nine Zero Hotel - a Kimpton Hotel

( 47-51 of 264 )
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Nine Zero Hotel - a Kimpton Hotel Also Known As

Address: 90 Tremont St., Boston, MA 02108