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Nine Zero Hotel - a Kimpton Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 237 reviews
237 Reviews
5.0 of 5 stars
135
4.0 of 5 stars
54
3.0 of 5 stars
20
2.0 of 5 stars
21
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 72 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 189
Description: The elegant Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted... This description is based on information provided by the hotel.
Address:
90 Tremont St.
Boston, MA 02108
Check Rates: $420 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Nine Zero Hotel - a Kimpton Hotel

( 33-37 of 237 )
“Great Service”

Nine Zero Hotel - a Kimpton Hotel

4 of 5 stars
Minneapolis, Minnesota
Apr 7, 2008
0/1 found this review helpful

The best thing about Nine Zero is the service. From the bell service to room service to the front desk, every experience was excellent. Also the location is great for a business trip.

The rooms are very clean and stocked with Mario Badescu beauty products (shampoo, etc). Also the robe is a nice touch.

The only thing I didn't care for was the decor. To me, it looked like a tacky, garish modern interpretation of the Art Deco style. The bed cover was black and tan wide stripes...ugh. The chair in the room looked like it belonged in a clowns room, with its ridiculously high back. Way too much laminated black furniture! Also, in the areas outside the elevators there is tacky shimmery bronze lamae curtains covering the walls. This is just not my preference, as I prefer a more understated atmosphere. Others I was traveling with, loved the decor. The bathroom was nice, in all white tile and marble, very different in style from the rest of the room.

I enjoyed the service, but since ambiance is important to me, I will look for a different hotel next time I am in Boston.

  • This TripAdvisor Member:
    • Liked — The service
    • Disliked — The decor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spyglassweb's Summary
Date of Stay: December 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 06, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Apr 14, 2008
Dear spyglassweb,
Thank you for your comments regarding your recent stay at the Nine Zero hotel. I am glad to hear that you experienced excellent service and enjoyed our location. In regards to the ambiance and decor, I understand your comments that our design differs from most hotels. Each Kimpton hotel is unique in its design to represent a distinct personality. We would love the opportunity to be of service to you again at the Nine Zero or any other of our hotels nationwide. Thank you again for your comments.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $420 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Impressed with Nine Zero”

Nine Zero Hotel - a Kimpton Hotel

Apr 1, 2008

This was my second stay in Boston but the first time styaying in the city. Nine Zero is located near everyting. If you are going to stay here make sure you have a street map because everything is so close and usually only a walk away. Nine Zero made my stay in Boston one to remember.

  • This TripAdvisor Member:
    • Liked — Decor, cleanliness, distance to everything
    • Disliked — outside noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bbsleek's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: May 08, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Tourists
I do not recommend this hotel for:
Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Apr 3, 2008
Dear bbsleek,
Thank you for taking the time to share your experience at the Nine Zero Hotel. We are glad that you had a memorable experience in Boston and enjoyed our location. We hope to see you again the next time you are in town.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $420 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“My new favorite place to stay in Boston....”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
New York, NY
Mar 30, 2008
1/1 found this review helpful

I recently stayed at Nine Zero during a business trip and was very pleased. Prior to check in, I requested a higher floor room of which I was upgraded to upon check in. The hotel has a free cocktail reception in the lobby from 5-6pm and is worth checking out. They also have free coffee in the morning in a to go cup in the restaurant hotel on the 2nd floor. The room is of average size and modern (a little larger than another Kimpton I stayed in). The shower and bed are amazing. Nine Zero really puts care into every detail (in room chocolates upon arrival, use of robes, fully stocked mini bar with martini bar (fee) and a complimentary CD to listen in the room). I ordered room service for dinner and had the Nine Zero Burger and lobster bisque (both delicious, but a bit expensive). The hotel staff was very friendly and patient. They helped me print several copies that I needed for a meeting and didn't charge me for it. The hotel staff including Thomas Burke was extremely kind and helpful about advice on places to eat and things to do in my short stay. Overall, a wonderful stay and I would highly recommend the hotel to others.

  • This TripAdvisor Member:
    • Liked — Free wireless internet in room, hotel staff and modern rooms
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sben123's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: March 24, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Tourists
I do not recommend this hotel for:
Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Shopping
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Apr 2, 2008
Dear sben123,
Thank you for your review of our hotel, and for recommending us to future guests. I am glad to hear that you enjoyed our amenities and customer service. I am glad that we were able to upgrade you to a room on a high floor, and that overall you enjoyed your stay. We hope that you will visit us again the next time you are in town. Thank you again for your comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $420 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Nine Zero”

Nine Zero Hotel - a Kimpton Hotel

Mar 24, 2008

Really enjoyed my stay at the Nine Zero. Great location, beautiful room, very good service. The free wine reception from 5 - 6 each evening was a nice way to wind down and meet some of the other guests. Would recommend a stay here.

  • This TripAdvisor Member:
    • Liked — Comfort, friendly staff, location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpepperpot's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Age group: 25-34
Member since: April 20, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Tourists
I do not recommend this hotel for:
Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Management Response
Distributi0nManager, Management
(Management representative)
Mar 28, 2008
Dear cpepperpot,
Thank you for taking the time to share your recent experience at the Nine Zero Hotel. We are glad to hear that you enjoyed your stay and took part in our hosted evening wine reception. Thank you for recommending us to future guests as well. We hope to see you again the next time you are in Boston.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $420 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Slighty down at heel for a 5* hotel”

Nine Zero Hotel - a Kimpton Hotel

3 of 5 stars
Glasgow, Scotland
Mar 19, 2008
0/1 found this review helpful

I was expecting great things from this hotel having read the glowing reviews on Trip Advisor but felt slightly disappointed with the room in particular

I can't fault the staff: courteous and friendly (like all Bostonians!) but the room was a bit down at heel. It was a large room with two beds in it on the 7th floor but the view was off a back alley and there was construction work going on - although not much the hotel can do, it was quite noisy.

The beds were, as everyone else testifies to, extremely comfortable with soft linen and to die for pillows/duvet so a good sleep is guaranteed. However, the sheet on my bed had a big hole in it, which i wouldn't expect of any hotel, let alone a 5* star one. There were also black scuff marks along the walls. I would have thought staff would have tried to get rid of these...!

Also, Kimpton Hotel Group (owners of Nine Zero) claim to be very considerate of the environment and ask that you reuse your towels rather than have them replaced every day, which we duly tried to but the maids kept replacing them with new ones!

We hired a couple of in room films, which at £5 each wasnt too bad and they were all very current (some not out in the UK) but there is a huge cinema just a couple of blocks away. As someone else said in room food is damn expensive by the time you've added on a service charge and tax.

Having said all that, it's a very central hotel, great for accessing the Freedom Trail and the shops (go to Newbury st for great boutique shops!), and I would stay again so it certainly wasn't a bad experience. Oh, and they have a 'drinks reception' at 5pm every day - free wine, which can't be sniffed at. If you want to get out for a drink there is a good bar with great food called Silvertone just one or two streets down from the hotel (matthew mcconeghy was filming there when we stayed!).

it might be worth upgrading to a suite when you're there (if you can afford it). We gota v good deal with Expedia - return flights from Scotland and 4 nights in nine zero for £500 - so shop around.

  • This TripAdvisor Member:
    • Liked — The comfortable beds and location
    • Disliked — The down at heel room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntoniaB's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Age group: 25-34
Member since: March 16, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $420 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Nine Zero Hotel - a Kimpton Hotel

( 33-37 of 237 )
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Nine Zero Hotel - a Kimpton Hotel Address

90 Tremont St., Boston, MA 02108