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Doubletree Boston - Downtown: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 108 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
43
3.0 of 5 stars
17
2.0 of 5 stars
13
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#35 of 78 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 267
  • Address: 821 Washington Street Boston, MA 02111
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Hotel located downtown in the theatre district, two blocks from the Public Garden & Swan Boats. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: $250 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Doubletree Boston - Downtown

( 11-15 of 108 )
“An average hotel with some high points.”

Doubletree Boston - Downtown

3 of 5 stars
Valencia, California
May 22, 2008
1/1 found this review helpful

While looking for a place to stay in Boston on business, I needed to find a place close to downtown but at a reasonable price. It was college graduation week in town so most of the hotels were packed. I wanted to stay within the Hilton brand because I am part of their rewards program. I ended up at the Doubletree because it was cheap enough without staying in a dive ($255 a night).

The hotel is located across from a major hospital. It is a small enough hotel that it is not utter chaos checking in or parking. I was always able to get in and get out easily. I liked the fact that there was an elevator at the ground level right at the entrance that went to all floors.

Check in was a breeze, they do have good cookies that are given to all guests on arrival.

The lobby and halls appear to have been newly renovated. There were a couple signs up that seemed to indicate there are other areas of the hotel that are undergoing renovations. There is a starbucks in the hotel and a nice looking bar and restaurant that I never ended up eating in.

The neighborhood was not a problem. I was always able to get a cab out front. I had many late nights and when coming in late, I always felt safe. Not sure why some people felt otherwise.

The room was fine, really just average. The bathroom is a bit dated. The shower was average but the pressure was a bit low. This combined with the soft water left me always feeling soapy after a shower.

The bed was great. There are about 6 pillows on the bed and they appear to be good quality though I bring my own. I slept great.

They offer wi-fi @ $10/day. The wi-fi service is poor. Signal was between low and good and the best speeds I got was about 400k. Latency was high to the point that my VPN worked poorly. I had my evdo card with me so I used that instead.

The room had an old mini bar in it. I had a perishable item with me, so I removed some items from it to use the fridge. After doing this, I realized that anytime anything was touched in the mini bar, it automatically charged my room. This is apparently a problem because my co-worker was charged 3 times for drinking 1 beer and I overheard another guest at the front desk with the same problem.

The staff was pleasant and cordial. When I checked out, they waived all of the mini bar charges and corrected the errors on my co-workers bill. The manager waived my internet charge and seemed interested in the feedback I had for him.

OVERALL: Check prices and if you are looking to save some money, this hotel may offer a good value. It was within walking distance of the start of the freedom trail. Downtown (Fanueil Hall area) is walkable though it is a bit further. If I were traveling with family, I would stay elsewhere in a suites type hotel. For my needs though, this worked just fine.

  • This TripAdvisor Member:
    • Liked — The bed.
    • Disliked — Internet.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
larmcc's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: January 02, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $250 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Disappointing”

Doubletree Boston - Downtown

1 of 5 stars
New Hampshire
May 16, 2008

With the exception of the staff who assisted us with the valet parking, the employees were unpleasant and rude.
The non-smoking room smelled as though it had recently been converted from a smoking room and that some effort had been made to mask the smoke.
The room was small, though clean.
I would not stay here again!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackMcCTraveler's Summary
Date of Stay: May 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: May 16, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $250 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Mother's Day getaway”

Doubletree Boston - Downtown

4 of 5 stars
Kansas
May 13, 2008

My daughter and I stayed at the Doubletree over Mother's day weekend. Booked thru Hilton Honors Website for 209.00/night. Good price for Boston--loved the fact the "T' is literally 150 ft. from the hotel door. Room was clean, comfy bed and pillows.
Buffet Breakfast was fine as was room service for am dining. Staff was helpful. Will definitely stay there again. For aiport connection, in my opinion, it is easier to get to the airport using the Orange(T service next to Hotel) and then transferring to Blue Line than using Siver Line. Never noticed any noise from the Med Center across the street.

  • This TripAdvisor Member:
    • Liked — Service of staff and location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wv73's Summary
Traveled with: Other
Visit was for: Quality time with family
Age group: 50-64
Member since: November 02, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $250 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pretty Good Doubletree!”

Doubletree Boston - Downtown

4 of 5 stars
Indiana
May 13, 2008

I booked this on Priceline and got it for about $80-90 per night for three nights at the beginning of May.

I really like the location, it is right next to a major hospital and right next to a T-stop (metro stop.) But we could walk all the way to the freedom trail and beacon hill district, although it is in the theater district it was not veyr far. I enjoyed the location although some people said in previous reviews it is a little "shady" we did not think so at all.

The hotel definitely met and exceeded expectations for a priceline booking. The receptionist was friendly and at first said we have a smoking room and I asked if it is possible to change, she left and in about 10 minutes came back and said we can change to non-smoking, which was really great.

We got a free cookie on check-in which is usual with Doubletrees. They also gave us an extremely useful map and magazine with info that we used extensively during our stay for finding attractions.

They made some mistake in charging a minibar item which we didnt' use but they corrected it immediately. This happens at a lot of hotels though so it must be watched out for.

We didn't have a car but parking was around 20-30 dollars if I remember right.

Also, it was about $30 for a taxi from the airport, but one could have also taken the T as it goes directly from the aiport and only one transfer is required. This is only $2/person. (We opted for the taxi because of our suitcase)

We didn't try the breakfast becuase it was around $10-15 a person and this is expensive for a continental breakfast. Instead I got a delicious whole-wheat poppy seed bagel with lox and a coffee for about $5 at a nearby Finangle-a-Bagel (nearby as in, by the freedom trail where we walked to). There are also a lot of Dunkin Donuts around where my husband ate at for breakfast since he doesn't like bagels

No complaints! (although, I would only get it thru priceline, it seems a little pricey otherwise)

  • This TripAdvisor Member:
    • Liked — Near T-stop, nice hotel
    • Disliked — too expensive unless booked thru priceline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lilmm's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: February 20, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $250 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Surprisingly Chic - Good experience”

Doubletree Boston - Downtown

Feb 29, 2008
1/1 found this review helpful

I must admit I do not usually book at Doubletrees because I find them to be highly inconsistent. This property was a very pleasant surprise. Got a great rate on Priceline. The hotel has been completely renovated in a very "asian-chic" style. Friendly reception by the doorman and front desk. Nice bar in the lobby which was well-patronized. Good location, although it is a bit outside the heart of downtown. My only issues: They tried to book me in a smoking room (although I had requested non-smoking), telling me that my non-smoking preference was not guaranteed. After I refused a smoking room, they were able to find a non-smoking one for me. Also, the floors in the room must be wood under the carpet, as they were quite squeaky. The room itself was bright, clean and new.

  • This TripAdvisor Member:
    • Liked — Newness of hotel, style, location, cleanliness, price
    • Disliked — Didnt honor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrequentBizTraveler's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 08, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $250 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Doubletree Boston - Downtown

( 11-15 of 108 )
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Doubletree Boston - Downtown Address

821 Washington Street, Boston, MA 02111