Do not stay here. The place looks more like a dirty warehouse full of antiques than a hotel. The breakfast that was to be included with our stay was never available and the dinner reservations made were never honored, in fact there was no one in the kitchen, or no, there was no kitchen to begin with. The place should not be allowed to operate as a hotel and at $400.00 a night you think you might at least have clean towels and bed sheets. Motel 6 would offer better accommodations.

We went to the Jewel of Newbury because all hotels were occupied. We met the owner who was very strange and a bit scary. His mood swinged within one minute! After a sightseeing in the hotel we didn't choose to stay here. It was worn out, a very scary owner and no other guests. He wouldn't let us go and wanted to bargain about the price, we could get the room for 150 dollar. When we refused this offer, he warned us that we would be in a lot of danger in Boston, It was a very dangerous city! Finally we ended up in the Hilton at the airport which was great and had a great time in Boston.

I guess I should have known that there was an issue when I called to make a resevation and a very young child answered the phone and just said hello. When asked if this was the "Jewel", they went to get someone that was just barely older. I was told that the price would be about $275. for the night for my daughter and me. I guess that the next warning was when I showed up that the hotel and the door was locked and we had to bang on the front door as no one answered the doorbell. When someone did come, we could see that they had been laying on the foor in what looked like the foyer. He was barefoot. We were lead to our room on the third floor and we carried our bags, there is no elevator, and he had forgotten the key. I sent my child down with him to get it as he had to return t the front desk. When they did get back, I was given a key that had no tag and no number- just a key. There was no A/C, jsut a heating system that he controled, no curtains in the room and no closet. This was what he called a "suite" as they did not have the room that I had booked. He said that it was their mistake and this would be our room. There were no conture sheets on the beds, and the matresses where what would have been found in a rooming house. There were no doors on the bathroom, and the place looked like it hadn't been cleaned in years. If there was a restaurant, there was no way that we would have eaten in it. They had never mentioned that there was een a restaurant there. The tv was small, and the people were very rude. There was hot water only once and a while; if this was a hotel, I don't see how they have stayed in business. It looks like a front for something else and I have just helped to pay the mortgage bill for the month. When checking out, my bill was almost doubled from what I was told that it would be and there was no way that I could despute it. I had not eaten, and had ordered nothing- I mentioned that they had upgraded me as they didn't have my room I had paid for over the phone. I was in a bind and have stayed across the street before at the Newbury Guest House ( they were booked and it is wonderful) and that is the only way that I had known this place existed. There is no way that I would ever go back, and there is no way that this was a one time occurence for these people. I did not feel safe and I certainly didn't feel clean and I am certainly going to watch my credit card for months to come- I wish I ahd read the reviews first. This was a huge mistake!

As most other reviewers have noted, the owner is rude and intimidating. Do not give your credit card details, he charges the card before you even get there. The airconditioning was not on during a hot period in Boston. He checks you in to a room with joint facilities (who wants that these days?) and when you ask for a proper room, charges you $100 extra. Unfortunately also witnessed him making some distasteful comments about people of other religions and cultures. VERY VERY uncomfortable and horrible stay. I am afraid so I will stay anonymous.