I just recently spent 4 nights at Copley House. While the location is great and at first look the room with kitchenette was cute, it turned out that only half the lights worked, the covers over the radiators fell off, there was paint missing on a large section of the bathroom wall and best of all, the sink stopper in the bathroom was stuck making the sink unusable. Two days and three complaints later, someone finally fixed it. At $200 a night that is outrageously bad service. When I got back home, I realized that they had double charged the room to my credit card. One e-mail, two phone calls and three days later they are supposedly going to take it off later today. I believe that when I see it...





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