The hotel was fantastic! We had a private check in on the 4th floor, everybody was really friendly. The room was amazing! I felt like royalty! They had complimentary breakfast in the morning, and they said it was continental breakfast so we thought it was going to be a basket of muffins, but there was a huge spread, they had eggs and meats and cheeses, breads and cereal, pretty much everything you could want. We really felt like we were valued, the concierge took extra time with us to show us around and make sure we'd have everything we needed. It was amazing.

Loved this hotel. It is as good as the Ritz in London. Only stayed two nights but will stay here again when we are in Boston. Beautiful hotel with nice rooms. We had a Fairmont Gold room, well worth the extra money. The food in the lounge was fantastic. They even allowed us to entertain our Boston family members who visited us at the hotel. Very nice to have a place to sit and visit with family that offered great nibbles and drinks. Do stay here when in Boston.

Have stayed here a few times and always book the Gold Level. Upgraded rooms, excellent breakfast included. Beyond the normal offerings. Wonderful honor bar system with top wines and Champagnes. The beds on this level are top notch...I didn't want to get up in the morning!
Rooms are average, bathrooms on the small side. Great location near Copley. The Westin is across the street and is a perfect choice for the business traveler. But if you want "old school" charm and a step back in time, the Fairmont is a wonderful choice for a weekend get-away or a romantic break from reality. Again, pay the extra and upgrade to Gold service.
Also parking here is very, very expensive. Try for an alternate nearby garage to avoid the $40 per night fee.

We just returned from five nights at the Fairmont Copley Plaza. The location is just wonderful - by Trinity Church, the Boston Public, Library, Fenway Park, the original Cheers bar, and the shopping conencted by the Prudential skywalk. There is something for everyone. The hotel lobby is amazing - opulent and untouched since 1912 construction according to hotel staff.

The first room was a little dated but in a charming way - gorgeous old wallpaper. However, our first room had a dreadful smell (chemical or plastic smell), so we asked to be moved the next morning, and we were taken care of. The second room was bigger, and had been updated with newer draperies and bedspreads and travertine in the bathroom. One small drawback: There are no coffee facilities in the rooms. As another reviewer noted, the tvs are old with few stations if that matters to you.

The food at the hotel was amazing. We had lunch and dinner at the Oak Room - it is quite expensive but excellent food and service. The servings are huge - do not believe them when they say you need to order extra vegetables! We couldnt get through our meals. The desserts were to die for! We also ate room service which was also excellent, and several catered events at the hotel which were also amazing. There are fewer options for vegetarians, but if you eat seafood or steak, you'll be in heaven. Just bring a big appetite and credit limit.

I was here for a conference and it was an excellent venue for our group. I would return here for a romantic trip, a girlfriend trip, or even with my kids (who would love the cute lab in the lobby!)