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The Fairmont Copley Plaza Boston: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 186 reviews
186 Reviews
5.0 of 5 stars
96
4.0 of 5 stars
51
3.0 of 5 stars
15
2.0 of 5 stars
15
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 72 hotels in Boston
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  • Hotel class: 4 of 5
  • Rooms: 383
Description: Continental-style Hotel dating from 1912, Renaissance ambience blends with modern comforts; set in the heart of historic Back Bay. This description is based on information provided by the hotel.
Address:
138 St James Ave
Boston, MA 02116
Check Rates: $378 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Fairmont Copley Plaza Boston

( 12-16 of 186 )
“Good for the money, but needs updating.....”

The Fairmont Copley Plaza Boston

4 of 5 stars
Rhode Island
Apr 13, 2008
1/1 found this review helpful

We booked this room on priceline for $129. The listed price on Fairmont.com was $260+ a night. $129 was not bad for a great location as it is across the street from to Copley Place and the Prudential Center.

Parking in the area is an experience. We arrived late on a Saturday, so I was able to park on the street at a meter, and they don't require to be fed on Sunday. If you can't find a metered spot park in a garage youself and walk a block, there are several in the area that cost around $20 for a night. Otherwise, the hotel charges around $30-$40 plus tip, and they'll take it to the same garage!

I found our room to be old and somewhat outdated. There was a mousetrap behind the entertainment center (never good to know one is needed). The bathrooms were newer but the paint and tile job were not "crisp" as you might expect in a top tier hotel. This is probably not the right place to stay if you are travelling on business as there is a lack of electrical outlets. The bed was adequate, but not up to the Westin/Starwood heavenly bed levels that should be standard for a room in the $300 range. Overall, the room was o.k. for the price, and the location is hard to beat. I just would not have wanted to pay the $250 + tax and parking rate.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — needs updating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murdock110's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: August 15, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location”

The Fairmont Copley Plaza Boston

5 of 5 stars
Alexandria, Virginia
Apr 8, 2008
1/2 found this review helpful

It is still one of the grand dames of Boston and the
hotel's Gold Floor offers incredible, personalized
service as well as great food and drinks all day long.
The location is perfect -- within walking distance
of the Copley Plaza Mall and still within easy
reach of Newbury Street.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsdc's Summary
Date of Stay: February 2008
Member since: August 18, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best location”

The Fairmont Copley Plaza Boston

Apr 6, 2008
1/1 found this review helpful

I went to Boston on a college tour and the location was excellent. It is convenient to the metro, two blocks from the train station, and within walking distance from Quincy Market. Couldn't be better. Hotel is traditional. Service is very good. Only downside is fitness room. They should upgrade their equipment.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
10911's Summary
Date of Stay: March 2008
Member since: February 19, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Classic, Convenient and Cool”

The Fairmont Copley Plaza Boston

Apr 5, 2008
2/2 found this review helpful

Normally, I would not stay at hotel this ridiculously expensive ($350+taxes) but since it was for work, everything else was booked, and the boss pre-approved the expense there I was checking into one of the nicest hotels in Boston.

The hotel is gorgeous, rooms spotless and elegant without being overly gaudy. Lobby had plenty of seating for quick meetings or private calls. The bar soap/shampoo was top of the line! (With airline “carry on” baggage rules it’s just easier NOT to pack those items and use the hotel offerings for these over night trips.) Being a young business traveler, and looking younger, the staff was a bit more relaxed with the formalities. The kindly noted that I dislike being referred to by my last name.

I'm giving this a 5 star review b/c it deserves it. But I will note a few odd things that could have really annoyed some guests paying out of pocket. First, as I was washing my hands in the bathroom sink the water kept filling up. Apparently, the stopper came off from the hinge in the down position. I had to go under the sink and push it up. Second, the bedside clock (which was an iPod/mp3 docking and charging station!) was set to the wrong time. For the life of me, I couldn’t figure out how to change the time! I got back to my room so late I just wanted to sleep in the compfy king size bed, so I used my blackberry for the clock during the night and requested a wake up call.

For a business traveler this is a very comfortable hotel. Laptop/internet hook-ups in the room. But for all the money you spend (as a tourist) there is no free business center to check emails or even a free cup of coffee in the morning. You’re paying for ambiance…and you’re getting it. But you’ll also pay for everything else. (Except the complimentary NY Times left at your door in the morning!)

Note: I did have a friend lucky enough to get this hotel on Hotwire over the summer for an amazing deal!

  • This TripAdvisor Member:
    • Liked — Top of the line hotel
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BizVacationTrvler's Summary
Date of Stay: April 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: April 01, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic”

The Fairmont Copley Plaza Boston

5 of 5 stars
Scotland
Apr 2, 2008
2/2 found this review helpful

My husband and I stayed at the Fairmont Copley Plaza for the final part of our honeymoon. When we arrived we were blown away with the amazingly beautiful lobby - if you choose not to stay here, it's worth a trip inside just to see it!! Catie, the hotels own black lab is a lovely addition to the hotel and has the run of the lobby.

Check in was swift and friendly and we were delighted to have been upgraded to a superior room. Our room was lovely - an extremely comfortable bed, and although small, a beautiful bathroom.

On our first night a member of staff arrived at our door with Champagne, chocolate covered strawberries and a congratulatory note from the hotel manager to celebrate our marriage! A fantatic touch.

The breakfast in the hotel was wonderful and not too expensive (though this was helped by the favourable £/$ exchange rate!)
We ate dinner in the Oak Room once - it was a fantastic experience. The meal, wine and service were wonderful.

The location is perfect with a subway stop across the square and very close to to the fantastic shopping/dining on Newbery Street and the Prudential Center - we recommend taking the trip to the viewing platform in the Prudential Tower.

I would recommend the Fairmont Copley Plaza to anyone visiting Boston who would like just that little bit more that simply somewhere to sleep.

We will stay here again should we be lucky enough to visit the fabulous city of Boston again.

  • This TripAdvisor Member:
    • Liked — Atmosphere and location
    • Disliked — View from our room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BDGALL's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $378 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Fairmont Copley Plaza Boston

( 12-16 of 186 )
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The Fairmont Copley Plaza Boston Address

138 St James Ave, Boston, MA 02116