The downtown Hyatt was located great in the center of downtown Boston. We walked everywhere, never taking the subway and only taking a taxi to and from the airport. The hotel was very clean, they had doorman at all hours of the day. The staff was very courteous and the concierge gave excellent restaurant recommendations. I would recommend seeing a Celtics game, Fenway Park, and eating at the Oyster House. Overall the hotel was great, we couldn't have asked for a better location and cleaner hotel.

Let me start out by saying that the hotel is beautiful, but the staff and the neighborhood ruin it. I stayed at this hotel for five nights for a business function held in the hotel.

Early in the week some of our business supplies were stolen out of the room assigned to us by the hotel staff. We made management aware of the problem. What happened? More expensive things were stolen later in the week.

About the same time we were dealing with this, a couple of men were caught having sex in the lobby bathroom. Then we find out that this is an ongoing problem in the hotel!!!! Do they put an attendant in the bathroom to discourage this behavior? No.

Now, when you walk out on the street be prepared to be greeted with drug dealers from the numerous subway entrances and homeless people from the SEVERAL homeless shelter near the hotel.

If you are planning on spending the money I would say move closer to quincy market and farther from Boston commons.

We stayed at the Regency the night of a mid-week showing of a musical at the Opera House. The location was perfect for our needs. It had begun snowing during the show and walking only a block to our room instead of having to deal with the torturous ride home was sheer bliss.

The room was spacious, clean, quiet and inviting. The beds were luxurious. The bathroom was clean and well stocked. The only downsides were the lack of a room safe (very odd in a city hotel), wireless Internet as the only option (no IEEE connection in our room; however, there are rooms that have it), and the temperature control didn't work so the room was colder than comfortable (for me ... H didn't mind) for most of the night.

The staff was VERY friendly; always smiling and helpful (reminded me of Disney World :). The common areas smelled great and had nice soothing music. The hotel restaurant had above average food and service for a hotel, so there was no need to go anywhere else for dinner before the show.

I would stay at the Regency for a show again, although next time I would ask for a business room.

Spent a big we-end there with my wife.
Not much to say, everything was perfect especially for the very (should I say extraordinary :) ) price we had through Priceline (65$ a night !).

Nice and helpful staff, nice position, huge rooms, very nice beds.
Slightly impersonal, but you can't have everything... :)