I stayed there on business. They offer valet parking at $36 per day. While we were taking our bags out of the car (we hadn't even had a chance to check in) one of the valets brought another guest's car around to the entrance and backed directly into our car while parking. TWICE. Management was very confrontational about it, and had the attitude that we were making a big deal out of nothing.

The next morning there was no electricity in my room. I had to put my contact lenses in at the window sill using a compact mirror. Couldn't shave because the bathroom is an interior room with no natural light, consequently went through the business day unshaven.

I walked past a stack of dirty dishes on the floor in the hall near the elevator at 6pm, they were still there when I checked out the next day.

I've had better stays at budget motels.

I reserved a room at The Eliot Hotel at the 11th hour and was really pleased that they could accomodate me. I only needed my room for a few hours in the morning as I was arriving straight off an overnight flight from LA. The staff checking me in at 6AM were really helpful and offered a free checkout extension which was great. They also booked me table at a great restaurant for my client lunch later that afternoon.

My suite was very comfortable and clean. The a/c was quite noisy as was the heating installation but I got used to the noise in the end.

The only issue with the suite was in the bathroom where there was a leak however as i was only staying for 4 hrs it didnt really matter.

The staff were really helpful except for the afternoon receptionist who was rude and agressive.

From the moment I entered the Eliot Hotel the service,staff, and accomodations were excellent. My friends and I stayed in one of their guest rooms for a conference in Boston- after my experience I would definitely return again! This was a charming botique hotel.

The beds were quite comfortable, and while the guest rooms are slightly smaller than a typical hotel the ambience more than made up for it. Our room had a marble bathroom, plenty of lighting, and stylish furniture. Additionally, two bathrobes and a welcome note with cookies were also a nice touch.

Throughout the duration of my stay the staff could not have been more helpful or friendly. On one night while I was there my friend and I were about to go outside when we realized it was raining. The belhop staff furnished us with umbrellas instead of us having to retrieve ours from the room. The staff were quick to help me with all of my questions and requests. For the four days of my stay I felt like a princess- while I know that sounds rather trite, it really was hard to come back home! If you are looking for that special place to splurge a little while you are in Boston, the Eliot Hotel is the location for you!

We've stayed at the Elliot twice now and both times have had a great experience. The first time, we were with our grown son, so booked a two-bedroom suite. If you need that much room, the Elliott's two-bedroom suite is a genuine bargain, substantially more room for substantially less money than two nice hotel rooms anywhere in the area. The second time we were on our own, so booked just the one-bedroom suite. Again, the rate was competitive with most rooms in the area and the accommodations were quite a bit better in terms of space and comfort. Both visits, I asked the front desk if it might be possible to borrow an electric kettle for brewing my own tea, and both times they managed to come up with one. When we wanted a bucket of ice, they brought it to the door within a few minutes. And it really is worth the price to have breakfast at Clio's at least once during your stay. The staff is extremely friendly and helpful, the rooms are quiet (we were on the second floor, right on the corner of Commonwealth and Mass Ave, and it was still quiet, maybe due to the air handling system), the towels and robes are thick and plentiful, and the beds are excellent, puffy with high-thread-count sheets. If I would change anything, I might be tempted to have one less piece of furniture in the sitting room; it was just a little crowded. But overall, a great place to stay in Boston.