In all honesty, don't waste your money on this hotel. Its over rated, over priced and definitely does not stand up to the Starwood name and I'll tell you why. The AC was broken in our room and when we called the front desk to see if it could be fixed, the receptionist was rude to us telling us we had to deal with it until the AC man could come, but he wasn't to be coming for another 5 days! Obviously they couldn't put us in another room. This is the first hotel where I have been to show my ID to get a new room key, they don't even do that in 5 star hotels, who on earth do they think they are? And it took the receptionist 5 minutes to find our reservation.

Don't stay here! Seriously, I recommend going for a cheaper and better 2 Star hotel or another 3 Star hotel because this one is not worth your money.

This hotel takes up one square block--it's huge. It is a block away from Boston Common, making it a centralized location to see everything in Boston. The hotel is near the Arlington Avenue T station and is good for getting around. Everyone should check out Gypsy Bar on Boylston, which is only a block away from the hotel. It was hopping on Saturday, though it seemed like more tourists were there than locals.

The room was small; the bed took up the entire room. We would go and have breakfast at Au Bon Pain, located in the hotel or Starbucks in the mall across the street. The concierge was pleasant and helpful in making suggestions about what to do during the July 4th weekend.

We booked a last minute trip to Boston to see the 4th of July celebration with the Boston Pops. We really enjoyed this trip and the hotel! It was convenient to so many things - walking distance to the public garden and many other attractions. We walked to the banks of the Charles River within about 15 minutes.

The service was EXCELLENT! Everyone we encountered was helpful - from our check-in to check-out. We were upgraded to a room with a King-size bed without even having to ask. Even when there were countless people streaming back into the hotel after the 4th of July fireworks (just before midnight), there were staff members there directing some of us to the staff elevators to help us get back to our rooms quickly.

The lobby is very beautiful and welcoming. The lobby bar was a nice and comfy place to relax and have a drink and snack. There are also two very good restaurants in the hotel - McCormick & Schmicks as well as Todd English's Bonfire.

The beds were very comfortable. The room was quite small, but it wasn't unbearably so. The bathroom did leave a bit to be desired with no counter space - just a ledge above the sink that was quite narrow. The tub/shower was recently re-done and it was nice.

We hope to be able to stay at this hotel again.

I paid a fraction of the standard room price by booking through Priceline.
Boston Park Plaza is the only hotel 3* that they have in the Boston Common area, so there was no risk of getting something that I didn't want when bidding through the website.

I was a little concerned when reading other Trip Advisor reviews that mentioned budget rooms, that were of a lower standard but thankfully I have no complaints.

The hotel has been refurbished and the three rooms that we booked were all of a very good standard.
The hotel was better than some 4* hotels that I have stayed in but I assume the lack of bathrobes and sily things like that are the elements that keep it at a 3*.

The bed and pillows were the best that I have ever slept on and provided the best nights sleep I have ever managed on a jetlagged first night in the U.S. and for that alone, I would return.

There is nearby garage parking on the same block as the hotel and cheaper than using the valet parking and about 6 options in terms of food and drink, including a Starbucks in the hotel.

We had dinner in the Bonfire Steakhouse restaurant that adjoins the hotel. Food and atmosphere was good. $ rate meant that it was pretty reasonable for UK visitors.
Even better.... it was within crawling distance to our rooms.

Staff were friendly and attentive.

Overall a great hotel and I would recommend it to anyone and would stay again when returning to Boston