The Hilton SF Financial District was a good hotel to stay at for a weekend. I am glad I booked w/ Priceline because having to pay over $200 per night would not have been worth it. The doormen/valet service is great and they are always willing to get you a cab. Parking w/the hotel is way too expensive! The rooms were comfortable, but we didn't get a king size bed as requested. Instead we got two doubles w/ a great view of Coit tower that we enjoyed so it wasn't a bad compromise! The beds are not as comfortable as you would expect, for being called "Serenity Beds". Location is great, a few blocks from North Beach, Little Italy. Be sure to hit up Trattoria Pinocchio on Colombus for the best Italian food in the city! I will stay at this hotel again, but only with a deal from priceline.

Stayed 2 nights for combined business/family getaway (with 2 preteens). I have read the reviews here and knew that while some love the property, there were also problems reported. I am happy to report that we had no significant problems. I did have to think long and hard about the rating here, though. It ranged between "average" to "above average". I did have a generally favorable experience overall. If, however, I had paid the "rack rate", I think I would have been less happy. For the location, the general price and other flavor seemed in line with what I would expect with similar properties in the area. Personally, I usually choose a different type of property (we like a fridge and microwave - neither of which are standard in these rooms), but this hotel suited our needs well-enough for this trip.

The room was booked online via the hotel website, with a AAA discount. This process is extremely easy. By booking with the hotel (rather than a "blind site" such as Priceline), I did get the Bay view, "concierge level" floor with lounge access. This also helped make for a pleasant stay as we could get breakfast in the morning, and appetizers in the evening (approximate hours 6-10am-ish and 5-9pm-ish, I think). Selections were actually fairly good. Bar service in the concierge lounge was available for an additional fee.

Frankly, though there were multiple complaints previously listed here re: the speed of the elevators, I thought they were great. In fact, on a few occasions, I wanted to look out of the window at the view from a different vantage point than my room (window by the elevator), and the elevator arrived too quickly. The slot where you have to swipe your room key for the elevator to take you to (certain?) floors is too small, and takes a fair amount of finesse to work smoothly. Perhaps this is part of the delay others have mentioned.

Check in was very quick (arrived around 6-7pm). Staff was nice, but the first try resulted in no access to the concierge lounge. A quick return trip to the lobby was all it took to resolve it. Check out also no problem with final bill provided under the door in a timely manner.

Room was clean. Bathroom very small, with bathtubs noticeably small/short. The sliding door on the bathroom didn't close very tightly, making privacy a potential issue if several are staying in the room. Flat screen TV was nice, but couldn't figure out how to hook up a DVD player (and we usually have no problem with this). Beds were "full" size, but comfortable. The bay view from the 24th floor was good (I wouldn't say "astounding", but good).

It was an easy walk down Kearney or Montgomery to California St. to catch the cable cars (be aware can be packed at certain times of the day). The rest of the family also used the bus system one day. Be aware many of the streets are one-way as you figure where the buses go. We also had a rental car which we were very happy parking across the street (literally ACROSS the street) in the Portsmouth Square garage. Their rate at $26/day is substantially better than the Hilton, but you don't get in/out privileges. For us, this was absolutely fine - may not be best for everyone if you plan to come and go often. The other garage has a website you can Google for info.

While I am not eagerly planning my next trip here, we would be willing to stay here again if circumstances were similar.

Stayed at the new Hilton San Francisco in the China Town/Financial District for business. I enjoyed the stay and the staff I found to be friendly and engaging. The rooms were light and airy - but the furniture seemed to be a little cheap (not Hilton standard). For the price and location I'd stay again.

This was the first hotel I stayed in San Francisco, and my experience was very positive. We arrived and the door staff took our cases, the check-in process was fine and they were happy to upgrade me as my travel agent had made a mistake. The room was clean and adequate. There is free wireless in all the rooms, which is an added bonus. The hotel is located on the doorstep of the Chinese quarter and this was great for getting Chinese food and it is a short walk to the shopping district. The hotel is not served very well by public transport.

As it was our first visit to San Francisco, we approached the concierge who had to be the most helpful man I ever met. He provided some great anecdotes about his various stays around the world. He spent almost half an hour guiding us through the map of San Francisco. You have to ask him about the 'NO' area. He really made our stay.

The decor of the hotel is very pleasant and the bar is very atmospheric in the evenings.