Just returned from a 10 hotel vacation and the Hyatt features as the poorest in terms of quality but not the cheapest. Room was OK but wardrobe door was loose and faulty. Hair in sink and bath was off putting. Best measure of (lack of) customer service was the filthy window which we reported immediately on check in - hand marks and writing on internal window. We were told someone would clean, then they would clean next day - needless to say it remained uncleaned on check out two days later. Location only good point.

Stayed at Grand Hyatt, San Francisco for business meeting and visits with friends and family. Great location just off Union Square, extremely easy access to Downtown and Chinatown areas. Spent better part of time off from meeting wandering around shops.

I went to graduate school in San Francisco and remember this hotel being other chains before it became the Grand Hyatt. It is a nice hotel.

Staff is attentive, rooms ok. I arrived late and had the misfortune of getting a room on the fifth floor--very noisy with street noise and kind of claustrophobic, would definitely suggest an upper level room, as high as you can get. Request for a change was made and got a room on the 12 floor, which was much quieter and seemed bigger.

Food was okay, ate 4 meals in hotel--nothing outstanding, but could be better considering you are in San Francisco!

Another tip if you stay here--no self parking, valet is $43/ nite. You can save $20/nite by parking across the street at the Stockton/Sutter Public Parking garage, which is self parking. Parking in San Francisco is a nightmare.

Loved the location, walked everywhere. Dbl bed rooms comfortable enough to accommodate 2 couples. Very nice staff, very clean rooms! Easy check in and check out! Just Great!

Just back from a two night stay at the Grand Hyatt San Francisco, June 23rd & 24th, 2007. I really have no complaints about this hotel. Valet parking at the entrance was always very convenient. Was able to call from the room to have the car at the door in 10 - 15 minutes. Pricey parking at $43.00 per night, plus tax, but not much more than the other garages around the hotel. I liked walking out the door and climbing right into the car each time we needed it. Front Desk staff was courteous and efficient. Our room on the 26th floor faced West and had a beautiful view. Room was clean, nicely sized with a King bed, large desk, two comfortable chairs, and adjustable end table. Furniture a bit dated and worn, but nothing I would complain about. Bathroom was roomy and clean, albeit again a bit dated but decent. Marble counter in bath. Excellent shower head with great pressure. Love the Portico bath products! Small, funky looking TV that I enjoyed watching the news while using the bathroom. Hallways were kept clean. Generally very quiet. No issue with noise. Elevators didn't have unreasonably long waits, usually under two minutes if that. Property was generally very well kept and felt upscale. Not top notch luxury, but very nice for what it is. Ate breakfast both mornings at the Grandview restaurant on the 36th floor. Most incredible views of the city. I suggest going up there just to have a look. Food was pricey as is usually the case at a hotel restaurant, but we wanted the convenience of being able to grab a quick bite as we had a busy schedule. Wait staff was very good and friendly. Food tasty, no complaints. We paid $159.00 for our room booking directly on the Hyatt website, using the Senior Citizen rate. I believe the AAA rate is the same. For the money it was an excellent value. I recommend this hotel and most likely will consider this hotel as a first option on future trips to San Francisco. Best point, location, location, location, and if you can get a high floor, the views.