My husband and I just returned from a trip to SF and stayed 3 nights at the HI Express FW. We thoroughly enjoyed our stay. The hotel was extremely clean, had a wonderful breakfast, the staff was nice and the location was perfect. We stayed at another hotel in SF for the first part of our week (wanted to stay in two different areas while we were in the city) and this one far exceeded the other hotel. The breakfast was especially helpful and saved us at least $20-$30/day. The staff was very friendly and helpful; even helped book our shuttle bus ride back to the airport. The location was perfect because it was one or two blocks from the main attractions; close enough to be very convenient yet not too close to all of the hustle and bustle. Overall, this was an excellent hotel and I would highly recommend it.

It was about what you would expect for this area - overpriced, parking ripoff, noisy accomodations. I thought the room was small and the beds worn out. I did like the breakfast which is a real time & money saver if you are traveling with kids. I asked a couple of questions at the front desk and found the staff apethetic at best. The Marriott across the street is nicer, and if you get the room/park combo it's about $10 less expensive per night.

This hotel was just great. Breakfast had lots of hot choices, staff was nice, good location and price was good for the area.

My family and I just completed a stay at this hotel and would highly recommend it for anyone looking for a good, clean hotel at a decent price. The location of this hotel was great - two blocks from Fisherman's Wharf and two blocks from the cable car line. The staff was very helpful. The iron in the room malfunctioned one morning when we were rushing to get to a tour and a security guard brought up a new iron since the housekeeping staff hadn't started yet. Also, our flight home wasn't until 12:30 a.m. and we stayed at the hotel until 9:30 p.m. and paid a day rate which was only 50% of the normal rate. This enabled us to continue to sightsee on our last day and then clean up and relax before going to the airport. The expanded continental breakfast is quick and easy and everyone was always able to find something they liked to start the day. I would definitely recommend this hotel to anyone traveling with a family on vacation.