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Wailuku Guesthouse: Traveler Reviews

Wailuku Guesthouse
Average price*: $85 (year-round)
TripAdvisor Traveler Rating: 3.5 based on 18 reviews 18 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
4
3.0 of 5 stars
1
2.0 of 5 stars
1
1.0 of 5 stars
4
TripAdvisor Popularity Index: #3 of 9 Specialty lodging in Wailuku
Show Hotel DetailsHide Hotel Details
  • Rooms: 5
Property Type: Condominium
  • Self-catering guest units that include apartment-like features, such as living room, laundry room and a kitchen with cooking facilities.
Description: Wailuku Guesthouse is a clean, affordable accommodation on the beautiful island of Maui. Centrally located with a pool, barbeque, cable TV and air... This description is based on information provided by the specialty lodging.
Address:
210 South Market Street
Wailuku, Maui, HI 96793

TripAdvisor Traveler Reviews

Reviews of Wailuku Guesthouse

( 6-10 of 18 )
“Don't stay here unless you want to get ripped off!!”

Wailuku Guesthouse

Nov 14, 2006
1/2 found this review helpful

We just got back from our stay at the Wailuku Guesthouse. As far as cleanliness, the room was fine but very, very small, and the carpets and matress were obviously very old. The carpet was matted down and the mattress was as hard as a rock. We never once saw the "hostess," only received notes on our door. There was a refrigerator in the room that was broken and leaked when we turned it on. Because the room was sooo small, my husband accidently knocked two of the panes (they were jalousie windows, the ones that look like glass blinds and crank) out. We called around that day and found out that they were seven dollars a pane. When we returned to the room, the window had already been repaired. We tried to talk to the "host" about paying for the damage but she said she did not have the bill yet...When we returned home, we found out that we had already been charged $250 to our card, three days before we asked her about it and she said she didn't have a bill. She also charged us for damage to her carpet which came from her nasty refrigerator.
Bottom line, you pay for what you get and in our case, we paid for a whole lot more. We ended up paying as much as we would have at a hotel and certainly had none of the service or hospitality that would have come with a hotel stay.
Some advice:
Rather than waste your money at Wailuku (which is in a bad neighborhood to boot) hold out for a true bed and breakfast that understands the concept of island hospitality.

  • This TripAdvisor Member:
    • Liked — the only thing we liked was the central location
    • Disliked — the room size, bed was uncomfortable and the "hostess" herself was very rude
    • Tips/Secrets: — Don't go here; in cases like this, going somewhere else would be worth the splurge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountaingirly's Summary
Date of Stay: November 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: November 14, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Wailuku_Guesthouse, Owner
(Management representative)
Sep 15, 2007
There is a sad but consistent theme with this and all other level 1 reviews - the reviewer wanted an unfair refund or damaged our house and was charged for it. In this case these guests damaged our room and equipment - breaking windows, losing coolers, and spilling beer. The price they were charged wasn't just for the glass, it was for the hassle of making the repairs and cleaning the carpet on short notice. As usual our punishment is to be rated poorly. We're going to modify their advice slightly: Don't stay with us if you want to damage our rooms!!! Humor aside, please consider this when assessing this review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“Becareful Before Booking!!!”

Wailuku Guesthouse

Nov 13, 2006
5/5 found this review helpful

You can't tell from their website but the rooms are the size of closets. only one person can walk in the room at a time. Also the pool area was very dirty! If you are going to Maui for vacation it won't feel like one if you stay here! It's also NOT a guesthouse it's the back part of the owners house in a neighborhood. not what we expected and decided to leave early. the owner refused to give us our money back and charged us for a week when we only stayed one night.

  • This TripAdvisor Member:
    • Disliked — no likeness to their photos on their website! No good beaches nearby!
    • Tips/Secrets: — don't stay here. It's worth the extra money to be in a better part of town too!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mauiville's Summary
Date of Stay: June 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: November 13, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Wailuku_Guesthouse, Owner
(Management representative)
Sep 15, 2007
There is a sad but consistent theme with this and all other level 1 reviews - these guests wanted an unfair refund or damaged our house and were charged for it. In this case as the guest admits, they wanted a refund and we politely declined. As usual our punishment is to be rated poorly, so please consider this when assessing this review. This guest did mention a few other items that we agree with. For example the guesthouse is a nine bedroom, seven bath house, originally built as officer's quarters for the Armory next door in 1945 so the rooms are small, but they do have a lot of character. We live here too, but you'll find this to be true of most B&B like accommodations. We're also in a local town, so its character is completely different. Adventurous guests typically love exploring Wailuku Town -especially for it's low priced local eateries - but for some the experience just wasn't the traditional tourist one they expected. Finally, unlike a resort which can plant them 100 yards away, our pool is surrounded by trees and leaves DO get in our pool, and we have a large selection of kids toys that often get left all over the place (kids being what they are!) - but it's comfortably heated year round and always crystal clear.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“Wailuku Welcome!”

Wailuku Guesthouse

5 of 5 stars
West Toluca Lake, California
Jul 7, 2006
6/6 found this review helpful

In looking for a one night stay on Maui close to the airport due to evening arrival, before our rental home was available the next day, I was very discouraged until I found the listing for Wailuku Guesthouse. Maureen was very accomodating to us. The rate was far less than any hotel I could find, and most other B&B's would not let us stay for just one night. By the time we got our rental car, it was 9 p.m. and our key was waiting for us just as she said. We were able to climb into the big king size bed (2 adults and 1 10 year old child do fit!) in the cozy air conditioned Mill Room and go right to sleep. In the morning we strolled around and met Maureen & family along with their cat and birds. Maureen recommended Fran's down the road for breakfast which was a local diner and SO GOOD that we also had our final meal on the island a week later there and brought along with my brother & his wife from NY and my parents from Kansas. She also steered us to a great swimming beach, and my son and I enjoyed a lovely dip in their saltwater pool. I'd much rather stay here than any hotel. Good rates, clean, friendly, good central location, and these locals are not afraid to share their favorite spots with mainlanders.
Mucho Mahalo!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2006
Member since: July 07, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
“Good for the budget”

Wailuku Guesthouse

3 of 5 stars
California
May 23, 2006
5/7 found this review helpful

We stayed in the Mill Room. Although it was small, it was clean and neat. It comes with a/c and the bed was comfortable. The hostess was couteous and we were borrowed the beach chairs and ice chest. The downside is that there was a young child in the house so whenever he cries, you can hear him from the room. It was upstairs so good luck if you have big luggages. It is small but since we spent most of our time out and about we really just needed a place to crash. Wailuku is near the airport, Iao Valley, and Haleakala but relatively far from west and south Maui (Lahaina and Wailea). I would recommend this place over a hotel if you are on a budget but would recommend against it if you need space to sprawl.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deesea's Summary
Date of Stay: July 2005
Member since: March 09, 2006
Was this review helpful? Yes No
“Not quite what I expected”

Wailuku Guesthouse

Feb 16, 2006
4/8 found this review helpful

Mine may be the only not-too-enthusiastic review of the Wasabi Room of the Wailuku Guest House. Our mistake may have been to try to fit three adults into the room. Not a good idea. There really is not a good place for the futon pad. We stayed two nights and never saw the friendly Maureen described in the other reviews. I tried to contact her on our last morning with some questions, but she didn't answer the door or return my cell phone call. Room felt a bit dingey .. carpets could use a good cleaning. Bottom line, it's a bit of a quite small stuffy basement room without very good air circulation. You see a lot of legs going by as others go to and from their rooms and hear the cars start up that are parked just on the other side of the wall. Wish I could be more positive, but the experience wasn't great.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiloLynn's Summary
Date of Stay: February 2006
Member since: February 16, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes No

Reviews of Wailuku Guesthouse

( 6-10 of 18 )
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Wailuku Guesthouse Address

210 South Market Street, Wailuku, Maui, HI 96793