We just got back from our stay at the Wailuku Guesthouse. As far as cleanliness, the room was fine but very, very small, and the carpets and matress were obviously very old. The carpet was matted down and the mattress was as hard as a rock. We never once saw the "hostess," only received notes on our door. There was a refrigerator in the room that was broken and leaked when we turned it on. Because the room was sooo small, my husband accidently knocked two of the panes (they were jalousie windows, the ones that look like glass blinds and crank) out. We called around that day and found out that they were seven dollars a pane. When we returned to the room, the window had already been repaired. We tried to talk to the "host" about paying for the damage but she said she did not have the bill yet...When we returned home, we found out that we had already been charged $250 to our card, three days before we asked her about it and she said she didn't have a bill. She also charged us for damage to her carpet which came from her nasty refrigerator.
Bottom line, you pay for what you get and in our case, we paid for a whole lot more. We ended up paying as much as we would have at a hotel and certainly had none of the service or hospitality that would have come with a hotel stay.
Some advice:
Rather than waste your money at Wailuku (which is in a bad neighborhood to boot) hold out for a true bed and breakfast that understands the concept of island hospitality.




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