This hotel didn't make me want to write a review which in translation means it was neither great nor terrible. Typically consumers are only compelled to share their experience when they feel strongly one way or the other. My experience was neutral. The grounds were nice enough. I would describe the resort as clean. The room was outdated. Fixtures were from the 70s. The pools were nice and of good size. If you want a lounge chair at the front pool you need to get there around 9 am. Towels are provided near the pool area if you choose to leave yours at home. The beach is absolutely beautiful, however, it is rather narrow. At certain times of the day there really isn't much beach to lounge/walk on. I preferred the beach just south of Black Rock. The hotel is close to Lahaina (great place for shopping and restaurants) and also a short distance from Whaler's Village. This is a great place for a family looking for a more economical vacation.

I am so happy we stayed here for 10 days! I was a little concerned after reading some bad reviews about Kaanapali Shores but I worried for nothing! The resort/condo was well run, our unit was beautifully updated with granite kitchen and bath new carpeting and more! What a beautiful ocean view we had too! I would definately stay here again! The staff was great! Also maybe it depends on the month you are there but the beach in front of the hotel was perfect. My children swam in the ocean for hours without any complaints. I would bring aqua shoes since the bottom of the ocean can be rocky in alot of areas. But it was very swimable unlike some reviews I read that said it was too rocky to swim. The money we saved by staying here instead of the bigger name resorts allowed us to do lots of excursions including a helicopter ride of West Maui/molokai Cliffs, Submarine, Snorkel Molokini trip and nice restaurants. It is nice because they have an Expedia desk at the resort to help you book whatever you choose to do. I recommend attending the Information breakfast on all the excursions that are available.

The condo is right on the beach. You can walk out of your room and be on the beach in about a minute. The beaches at the neighboring locations (Hyatt, Marriott) were not as nice. Yes, there are some rocks, so get a pair of water shoes. You only have to worry about the rocks if you are going to get in the ocean. Strolling along the beach barefoot was perfect. I was able to snorkle between the Kaanapali Shores and the Kaanapali Beach Club (for free). I enjoyed snorkling near the condo better than the snorkling trip I paid for out at Molokini. The room was above my expectations. New kitchen / bath and very clean. Check in was simple and easy. I was able to check in an hour early with no problem. Staff was always friendly and helpful. The restraunt on site was average. The food was fine. The small pools are nice for older children and adults. There are no shallow areas. Other pools in the area are better (Hyatt and Marriott) with water squirting everywhere, shallow areas, caves, water falls, etc. Overall I really enjoyed the Shores. If they had a great pool area, The Shores would be perfect. Oh, by the way forget loading up at Costco on the way to the Condo. The "Star Market" is right across the street (walking distance). The prices are a little high but you don't have the huge bags of stuff that Costco has.

The ResortQuest Kaanapali was a good value for our family of 4. Clean, comfortable, pleasant staff, tidy grounds made for a terrific week. The sunsets are beautiful, but the swimming beach is rocky and the sand beach is shallow. Better beach swimming and snorkeling is just to the south Black Rock, only 10 minutes away. There is a great little coffee shop in the strip mall across the street called Java Jazz serving breakfast, and the grocery store (although pricier than the Safeway in Lahaina, 20 mintues away) is convenient. We would stay there again.