Our stay at this delightful resort was more than we had ever dreamed. I had read some of the reviews on this site, and there had been complaints about bugs. Our stay was absolutely perfect, and I might add, that bugs can sometimes be a bit of a problem in the tropical areas of our world, those who complained must have never traveled in those areas before. We had no problem with bugs whatever ! ! ! This resort, is very low-keyed and truly Hawaiian in every way. EVERYTHING - accomodations, beautifully manicured resort grounds, staff at check in as well as the grounds keepers, housekeepers, were the PERFECT in every way. We were greated with a smile each and every day. The nightly lighting of the Tiki Torches combined with the undescribeable sunsets will be a "Forever" Memory.

I have never loved a place as much as this! Clean and always welcome. I hated to leave. I will be back and that is for sure. The staff is top notch with true Aloha spirit. View was great, room was spotless and very quite to relax and make plans to stay forever. My Husband and I are planning another trip this year. Cannot say enough!!!

My husband and I traveled to Maui in March of 2007. We stayed at the Napili Kai for ten days. To sum it up in one word it was phenomenal. The resort is very quaint, quiet, clean and beautifully cared for. Immaculate to be more specific! Our room was very clean, with wicker style furniture (typical for Hawaii) and had a beautiful view. We paid to stay oceanfront as it was our first trip to Maui. The pools were well cared for. No, there wasn't anyone serving us drinks while we relaxed on the beach or at the pool- we actually had to walk to get our own drink- but that was not what we were looking for. We didn't want the high rise hotel, crowded experience of Kaanapali Beach. We like to be removed from the crowds and like peace and quiet. That's exactly what we got at Napili Kai. We watched whales frolick from the pool in front of our unit and saw many fabulous sunsets. The grounds are beautiful with beautiful flowers all over the place. The beach on Napili Bay is one of the most beautiful on the island. Golden sand, swaying palms, blue water, great snorkeling and lots of sea life. What more could you ask for? I think if you are looking to be pampered and treated like a celebrity then you need to pay the bucks to go to Wailea or Kaanapali. If you are looking for true Hawaii then stay at the Napili Kai. I am very, very picky and I had not one complaint about this resort. After all, we were on vacation in Hawaii, what could we possibly complain about? I think people need to keep things in perspective. We loved our stay so much that we plan to return this November and we will definitely stay at our little secret paradise at Napili Kai.

Napili Kai 2nd class citizens

We were customers, not guests, of the Napili Kai from 3-1 thru 3-6. Previous reviews rave about the location and they must refer to the condo portion of the property. We arrived around 11pm and after a slow check-in headed to the room. The oceanview room on the first floor of the hotel portion was large, clean and the nicest of any I had visited in all of our three Maui trips. As mentioned before parking is a serious challenge and the spaces are almost too small to exit your car.

Morning began the downturn with the oceanview being a long way from the blue and behind the striped gazebo you see on the webpage. But the worst was to come. After an expensive breakfast at the Sea House we were going to sit on the lanai and enjoy ourselves when we realized we weren’t alone. Half the senior population of the property was having a putting tournament and they were close enough to hear and touch and you couldn’t ignore them. If that had been the only assault/tournament it would have been OK but if you’re in the hotel portion you share your view, your life and your peace with golfers all the time every day. Not acceptable for $300/day. Upper floor rooms were booked and that tells you that we weren’t the only ones wishing for a private vacation vs. a group outing with strangers.

Don’t expect solace from the Sea House restaurant. We went during “happy hour” which was a joke. First it was 2 to 5?? and there was no discount on drinks but the shrimp had dropped from two for $12 to two for $10. So if your life needs a $5 shrimp that costs $1.50 elsewhere the Sea House is your place. The happy hour myth was repeated by all servers at all meals.

Pros: nice beach with limited shade, the water, the grounds and the whales.
Cons: As pointed out in previous reviews the “in crowd” knows more than you do and it shows in timing, accommodations and beach space. No cabanas or umbrellas to rent. Hotel provides non-reclining beach chair and that is it. So your beach time is limited or perilous to your health.