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Best Western Pioneer Inn: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 38 reviews
38 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
14
3.0 of 5 stars
1
2.0 of 5 stars
5
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#25 of 30 hotels in Lahaina
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 34
Description: Restored Historic Hotel, dating from 1901, with newer wing. This description is based on information provided by the hotel.
Address:
658 Wharf Street
Lahaina, Maui, HI 96761
Check Rates: $176 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Pioneer Inn

( 5-9 of 38 )
“Will not stay again”

Best Western Pioneer Inn

Oct 4, 2007
4/5 found this review helpful

This hotel didn't work out for us. It was clean, well maintained, front desk was helpful and the location is terrific, even though it is not walking distance to a beach.

The problems we had were with the air conditioner and with folks in the next room sleeping out on the lanai.

In most of Hawaii, we often don't need airconditioning where the trade winds are cooling. However, if you've ever been to Lahaina, you realize quickly that it gets very hot. Being located in the heart of the city doesn't make this location cooler. So you will use the window unit. That's would be ok, except that it works by cooling for about 3-5 minutes then clanking off extremely loudly. Kept us awake most of the night. Also, like a reviewer wrote a while back, it has a motion detector feature where it gets very hot in the room while you are asleep (at least it stops clanking), so you wake up sweating, get up and move around, and then the cooling, clanking begins again.

In the room next to ours, they moved a roll-away bed out to the lanai and slept there. We thought maybe the hotel didn't know about it...no, the next morning we sat out on our lanai, the rollaway bed sitting unmade next to our lanai. During the day, the maids made up the bed--outside ready for the next night.

The roll-away thing might have been ok if we'd paid hostel prices, but at $150 we're not expecting bunking outside!

The air conditioner is a deal breaker for us no matter what, because if we can't sleep, there's no point period.

We really wanted to like this hotel, it's got so much going for it.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — air conditioning and some guests sleeping outside on the lanai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thefriendlytraveler's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: May 11, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Best Hotel in Lahaina!”

Best Western Pioneer Inn

4 of 5 stars
new york
Sep 20, 2007
2/2 found this review helpful

Dont even think about staying anywhere else. I agree with everything people have said above. My friend and I stayed in a standard $145 room for 2 nights. Lovely well resostored historic inn,carefully preserved with great taste. room is a litlte on the small side, but they had to work within limitations considering that it is over 100 years old. all appliances, the deck, bathroom, cortyear was perfect. free parking around the corner. several very nice beaches and diving near buy. great atmosphere and location. would go back there anytime. we loved it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lernervt's Summary
Date of Stay: August 2007
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: August 25, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Remembrance of Capitals Past”

Best Western Pioneer Inn

4 of 5 stars
Laguna Hills, California
Aug 19, 2007
4/4 found this review helpful

My wife and I stayed in the Pioneer Inn for two nights in July. We had stayed there two years ago, and we liked the turn of the century architecture, the free parking, and the historic central location. We had no need for a big pool, but we wanted to walk frequently between the restaurants/shops and the hotel’s shade to avoid “the cruel sun.” It feels as if, from the time Lahaina was Hawaii's capital, the rest of the city radiated outward from the boat landing and the Pioneer Hotel site. We were sad to see that the sailing ship, The Carthaginian (see photo taken July 2005), had been removed permanently from its mooring in front of the hotel and scuttled as an artificial reef, but it still can be found on the hotel's T-shirt photo. The combination of the historic light tower, wharf, the Carthaginian, and the century-old giant banyan tree and red-and-white
hotel building protected by palm trees and a tall green volcanic ridge appear in many paintings and on postcards. They capture Maui's modern history in a single scene. When we booked through the Best Western website, we said that we were willing to pay for a room with a refrigerator, so we were booked in room no. 50, a larger room on the second floor with a king-sized bed. It faced the courtyard and the public library, well worth the extra cost with a bigger porch, as well. The card-key lock on the door was tricky, and sometimes it took 5-10 attempts to open it. We tried the discount coupon at the hotel's popular restaurant for breakfast, but we got a reluctant server, and they were out of English muffins. A minor quibble: macadamia nut pancakes cost $2.50+ more than regular ones, but tourists wanting to try a "local dish" will find just one or two crushed macadamia nuts on top of a regular pancake, which seemed a bit much considering you could make your own and have lots left over from a small tetrapak of macadamia nuts that sells everywhere for 69 cents. The staff at the front desk were relaxed, friendly, and casual, and the housekeeping staff were friendly and helpful--especially when we had trouble opening the door to room 50. Wireless
Internet access was provided free in room 50, which is important to us when we travel. Because the hotel has the problems of an old building, we rated it above average, but we will return to the Pioneer Hotel for its excellent economic and aesthetic value; we'll skip the restaurant and go to others such as BJ's Pizza instead.

  • This TripAdvisor Member:
    • Liked — Central location and free wireless
    • Disliked — The popular restaurant wasn't popular with us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staidthere's Summary
Date of Stay: July 2007
Member since: April 26, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Fabulous Location - Expecially for Divers!”

Best Western Pioneer Inn

4 of 5 stars
Erie, Colorado
Jun 11, 2007

When we first entered the Pioneer Inn we were dissapointed. The rooms are smallish, kinda old decor, there's no parking onsite and no elevator to ease the pain of hauling your own dive gear. But the next morning we realized how good we really had it. The Pioneer Inn is directly across from the harbor where the dive boat departs and - thanks to an incorrectly set alarm clock - we would have missed the boat if we weren't right across the street! Furthermore, this place is right in the heart of old Lahaina town and so centrally located we could walk everywhere. The balcony was huge and great for setting out dive gear (i recommend a courtyard view room for this) and you can't beat the price. Our friends stayed at a fancy hotel, paid twice as much and then had to pay for parking when they came to Lahaina - which is where we hung out all the time. [--] coffee is located in the building and it was awesome to get your coffee early in the morning an walk around before everyone else decends on the town. Recommend Lahaina Divers for a great diving experience. Recommended Dining: Kimos, Cool Cat Cafe, Roy's, and Lahaina Coolers.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Room size
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
divegirl605's Summary
Date of Stay: June 2007
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: June 08, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Just Perfect - Loved It!!! Going back!”

Best Western Pioneer Inn

5 of 5 stars
Rochester, NY
Mar 25, 2007
6/6 found this review helpful

A couple of years ago I took a cruise around the Hawaiian islands. We stopped in Lahaina, Maui and I vowed to go back and stay at the Pioneer Inn. We did just that this year and it couldn't have been better! This hotel isn't a fancy resort, but the location can't be beat! It is right by the banyan tree, shops, and dining establishments.

The room was just right for one or two people. I had a room with a queen bed. There was a ceiling fan and air conditioning unit, which kept the room cool on hot days. The balcony was huge! I had a room facing Banyan Tree Park. To my left were the West Maui Mountains. To the right was the ocean. Just perfect!

The only downfalls to this place was that the pool was small (didn't go in and didn't see anyone else go in either), there is no elevator and all rooms are upstairs, so that was a little bit of a pain when bringing luggage up to the room, and parking can be a problem, since there is not much parking around the hotel. There is a parking lot for the hotel a couple of blocks away.

My stay was so relaxing, that I am planning on visiting as much as I can afford to and am planning a stay for next year already!

Lahaina is my favorite town in Hawaii and Maui is my favorite island. By the way, you can't beat the price of this hotel either for Hawaii!!!

I would recommend staying here to just about anyone, except those that cannot walk upstairs well.

  • This TripAdvisor Member:
    • Liked — Just about everything!!!
    • Disliked — Walking up the stairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TechWriterCor's Summary
Date of Stay: March 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western Pioneer Inn

( 5-9 of 38 )
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Best Western Pioneer Inn Address

658 Wharf Street, Lahaina, Maui, HI 96761