We went with our friends to London and we couldn’t find a hotel near the city center on these dates. We stayed for five nights at Cranbrook Hotel because the price was ok and we thought it was near of the public transport.

When we finally found the hotel after a long walk from the tube (later we discovered a bus line) the staff was very nice and helpful. For a moment we thought that the hotel would be ok. When we entered the room we found a room in the street level and if you didn’t want someone entering in the room you needed to have the windows closed (remember it was 15 of august). Also in the middle of the wall between our room and the breakfast restaurant was an emergency door. Because of this, at 7 o`clock in the morning it was nearly impossible to sleep.

In the bathroom floor there was a dark humidity stain and when you used the toilet it seemed to broken. Also the door was broken and we couldn’t open and close it properly. My friend got her ankle twisted and they were very helpful giving us ice and offering help to go to the hospital. But the third day of our stay we saw ROACHES in our room and also in the corridors of the hotel. We tried to change to another hotel but It was impossible.

It was revolting and disgusting and I think that in my whole life I hadn’t stay in such an unhygienic hotel. The rest of the days I couldn’t sleep well and of course I couldn’t have breakfast in such a place. I don’t recommend this hotel to nobody because I don’t know who gave to them the category of three stars but I’m quite sure that it can’t be called a hotel. The only thing that I have to say it’s that the staff was the only thing passable.

Was greeted by a receptionist whom I can only describe as being 'scared', which is not surprising given the location of this dive. Other reviews have summed up my feelings about this place. I asked for a non smoking room and was told that all rooms are smoking!
The walls are paper thin. The guy in the adjoining room to mine snored through the night so loudly that I thought he'd got into bed with me.
In the summer months you may be better off in a tent, in the winter, well I suppose you could try centrepoint, Tottenham court Road.

This place is the pits. I think the AA should go and check it out. I stayed in number 44 for 3 nights. The shower had mold around it. Under the bed was absolutely filthy too. No bacon for breakfast but you can have turkey or chicken!

The room wasnt cleaned for 3 nights and the toilet was blocking for most of the time. The curtains were hanging on by the threads.

The only positive was the staff were quite nice

I was booked in here by my work, boy have I complained about this place.
There's a big sign in the reception area saying no drug or alcohol violence will be tolerated, presumably other types are Ok... It's a £20 depost for the room key, £20 deposit for the phone, and the room itself was the size of a shoe box, and this was an ensuite - although they do have rooms with shared facilities also.
The furniture was at least 25 years old, the shower was dirty, the bed was very old and the carpet was horribly stained.
The other people in the hotel all appear to be either truck drivers, Indian or DSS people - the company I visited that day in Ilford were horrified I stayed there as locally it is known as a dump.
Breakfast was very bad - cheap nasty conrflakes with hot milk!
The so called cooked breakfast was inedible, the sausages were all gristle and fat, the scrambled eggs were rubbery and the orange juice was diluted. Also on the menu was chicken fillet and lambs liver - suspect this was for the foreigners.
This is a cheap dump, stay here at your own risk!