This hotel was amazing. I stayed here two nights. It's new and very clean. The staff and housekeeping are wonderful. They were extremely helpful. It was easy to find. I'm from Louisiana and didn't have any problems (Thanks to Mapquest) This will be my hotel of choice everytime I'm in the Houston area. I Loved this place

This hotel was good and clean. The breakfast was a decent one, not just doughnuts. The bathroom was nice and updated. The staff were friendly. We have stayed here twice.

My family and I stayed here after returning from a trip to Florida, and were pleasantly surprise. The night before, we stayed in a Motel 6 that was just horrible. My wife was happy to move and was very comfortable with our stay here. Would stay again.

I went online to cancel this reservation and got the confirmation number and all. When I went to look at my statement two weeks later, they charged me for it anyways. When I called Best Western offices, they said I had to contact the site directly to get the refund. When I contacted the site directly, and spoke to the supposed "site manager" she told me she couldn't issue me a refund because she didn't receive the notice from corporate to cancel the room for me, and without my cancellation number, which I had conveniently deleted because they said everything was okay, I would not be getting a refund. SO, in short, don't trust the online site to cancel for you, and definitely don't trust the on site managers to try to help you out.