I stayed at the Hyatt Regency with my boyfriend. It was our anniversary! Over the phone, I asked if I could receive a military rate... I was assured that the rate is $95.00 a night. After conversating with the concierge about the military he noted on my account of a complimentary upgrade. I booked 2 nights there. After I booked with the hotel, I looked at travelocity.com and other travel sites and found a rate for $89.00. That is 12 dollars plus 15% tax less..... not quite a military discount. When I arrived, Valet was wonderful (despite the $18.00 per day fee, in/out priviledges which was nice). Check in was a breeze, I arrived at 11, check in is not until 3, but they happily gave me a room. NO upgrade though... I did not make a big deal out of it. I ordered room service from the Centennial Cafe... arrived 45 min later... waiter was wonderful, food was disgusting. Room was amazing in my view.... a little warm... with 74 being the lowest it can go. TV placed in a horrible position.... below the level of the bed... makes no sense. Despite black grout inbetween the tiles in the shower... bathroom was wonderful, and gorgeous with the french doors and clouded windows. There was an ANIME convention.... if you do not know what Anime is... google it..... hundreds of people dressed up in costumes, smelled horrible, and were very outspoken in the elevators and everywhere in the hotel. The convention RUINED the elegance of the hotel.... it was like staying at a cheap motel!!!!! Elevators took approximately 20 minutes to get to you once you pressed the button. The second day, my card did not work into the room. I refused to take the elevators and wait forever. So I called security from my cell phone.. it wouldve been faster to take the eleavtors.... 30 minutes passed NO ONE came.. I called again and finally someone showed up! CHECKOUT..... charges for the cafe that I had no idea about... they did remove it after some argument. Total for 2 days, with valet parking, a movie, and taxes $312.00..... After constructively complaining to the manager... I was given an apology and that was it. Staff was horrible, Valet took FOREVER at times.... Not a great place to stay. The Reunion Tower is a must visit though!~

We thought we were going to have a relaxing and romantic weekend at the Hyatt Regency Dallas. However, when we arrived, we learned that there was an anime convention happening at the hotel. It was EXTREMELY loud and busy. Plus, the valet parking was overwhelmed with the traffic, and the hotel doesn’t allow self-parking. We finally dropped off the car, dodged the Yu-gi-oh and Sailor Moon look-alikes, and headed for our room. We found it to be modern and relatively clean. The bed was comfortable, but there wasn’t a fitted sheet, so we wrapped ourselves up like mummies while we slept. The rooms are not particularly quiet, but the outstanding service, in-room dining, and pay-per-view movies allowed us to have a romantic evening in. There is a decent work-out room, but the hotel lacks a spa – massages would have made the 3 AM pirate songs emanating from the lobby much more tolerable. Recommended for a convention, but not for a weekend retreat.

We spent the weekend at the Hyatt in downtown Dallas. We just needed a little getaway, so I went to priceline and bid $50 for a 4 star hotel. I was pleasantly surprised to get the beautiful Hyatt for such a great price. It was our anniversary weekend! The hotel was very busy, but check-in was a breeze - the valet parked our car and the bellhop had our bags up to the room, all within 10 minutes of arrival. We were on the 15th floor, facing downtown. You could hear the trains coming through Union Station, but it wasn't that bad. We ordered room service twice, both times it came on rollaway tables and within half an hour of ordering. The service was superb. The room was kind of small but immaculate. The bed and pillows were extremely comfortable. It was hard watching tv because of the way the furniture is placed - and the room never seemed to cool off, I woke up several times because it was hot - I like it around 70 degrees and I don't think it got below 75 - so, for most people I am sure that would be okay. The view of downtown at night is really beautiful and we had a great anniversary weekend. One more thing, their bathroom products are extremely nice and so was the bathroom itself.

We stayed at the Hyatt Regency Dallas for nearly a week as part of a conference. The property is HUGE and well-maintained and renovated.

Positives:
-great coffee shop in lobby area so you're never without that latte
-many dining options, including a very pleasant open restaurant that's great for breakfast or lunch (although the service was so attentive it was sometimes difficult to finish a sentence)
-the big observation tower bar is a great place to get together with spectacular views
-the bellman (I think his name was Steve) has been there for 24 years and loved the place and knew everything
-nicely decorated rooms
-you can request a mini fridge - empty
-room service and housekeeping service was lickety-split
-HVAC system maintained indoor comfort - which is more than I can say for most hotel rooms that are either too hot or too cold!
-the hotel purchases ALL of its energy from renewable sources. Yay!

Negatives:
-closet was miniscule, which was a struggle for two women with a full set of conference, shopping and casual wardrobe for a week
-the bathroom was "designed", which always leads to something that looks great but is non-functional - in this case it was hooks for the towels instead of racks so that they could completely dry. Sigh. I would be delighted if the trend to use hip designers to do things would go away and we could get hotels back to focusing on function.
-Like many large Hyatt Regencies, the room was a little on the small side - you can only really watch TV from bed, and the work space is only one table (Mariott does a much better job with work space), but these were minor issues and overall things worked pretty well.