I stayed at the Hyatt for 4 nights in May. Check-in was a breeze and overall I didn’t have any problems with the room. The room was a good size and was clean. The Hyatt had a note in my room that said if you use your “Privacy Please” sign then the maids won’t change you room at all. I used this sign so I could leave my laptop setup when I was out of my room and to their credit the maids didn’t enter my room at all over the 4 days I was there (I left the sign out the whole time). I’ve been to other hotels where they pretty much just ignore the sign and the maids enter at 8:00am anyway. I have different observations if you’re a business traveler versus a family traveling on vacation. I’ll start with a quick tip for business travelers. I was traveling on business and high-speed internet is always key for me. I ended up on the 6th floor in a room pretty far away from the lobby area. When I connected to the hotels high-speed internet service via wi-fi (the only option possible in my room) the signal I got was very low. A number of times my connection would just drop when I was connected for even a short time. I asked at the front desk regarding what could be done and they gave me a device (they called it a booster) which plugged into my laptop and that did the trick. I didn’t have any problems with dropped connections after that and I didn’t have to pay anything for the booster, so good save on the Hyatt’s part since otherwise they would have had to move me to a room with better reception. As for my other business (and families) advice, the Hyatt isn’t near much in terms of restaurants that you can easily walk to so either rent a car if you tire easily of room service, expect to take some cab rides, or go across the street to the light-rail system if you want to venture away from the Hyatt (room service was actually pretty good and pretty fast – but not cheap). For families traveling who are looking for a resort experience just one word or warning, the pool and hot-tub at the Hyatt are fairly small and are on the roof on the 3rd floor. When I was there it was very, very hot on the roof with virtually no shade (no umbrellas or covered chairs). If your looking to spend some serious time by the pool I think that would make the Hyatt a bad choice -- I was out on the pool deck on a 90+ degree, sunny day and it was unbearable. Also, the Hyatt has a coffee shop on the lobby level, it’s a great place to get soft drinks, pizza or snacks for the kids. I almost walked past without noticing all the goodies they had for sale. Cab fare from DFW to the hotel was $45 and took about 30 minutes. My room faced the train tracks and I never was bothered by the noise, but you might want to ask for a room away from the tracks if your easily disturbed by outside noise.

This is a typical monster hotel that caters to conventions and business travellers. Overall not a lot to complain about. Here are the pros and cons:

Pros:
-Big hotel with lots a amenties and entertainment
-Nicely appointed rooms with very comfortable beds
-Good location in Dallas' west end near Deally Plaza

Con
-Have to walk under a bridge that is infested with birds and bats to get to the West End district

I read a few reviews that complained about noise. My room (12th floor) looked over the train tracks and I never heard a thing.

Considering the price of $65/night (Priceline) it was a great stay. We had 3 rooms, all with 2 beds, at this rate and it's our 3rd year in a row winning this hotel. We use the parking lot just outside the hotel for overnight parking ($10/night), love the coffee shop for a quick snack or breakfast and haven't had issues w/the staff, service or anything.

We stayed at this hotel for three nights. It was a convention hotel pick. The room was very tired...spots on the carpet, burned out light bulbs, TV remote in need of a battery. The bed, in an attempt to make it a heavenly bed, lacked the proper sized sheets. The bedding ended up off the bed in the middle of the night and was just "too much" to make it acceptable. The location is scary....we were warned not to walk around after dark in this section of town. In our opinion, it just stays in business because of its location close to the convention center. If you are not at the convention center, don't waste your money and time here.