Since the first experience was extremely pleasant, we decided to try this location again for my birthday. After joining the Select Guest Program, we received a couple of coupons that we used that gave us some excellent rates for a 4 night B Day trip.
When booking thru the 800 number, we were sort of talked into staying on the Club Floor (12th Floor) for the comp breakfast and cocktail hour. They made the room sound good even after they explained that it was significantly smaller than the exec suite we had on the last visit. The room was way too small!!! It felt like a closet!!! After a call to the front desk, I was quickly upgraded to a Park West Suite on the same floor. (Excellent service at front desk)
First the cons: This hotel has a few issues with their climate control system. Same prob as my first review, however, the engineer came up and did something to make it work perfectly.
Secondly, on this side of the hotel, the elevator was a bit noisy thru the walls... no biggie however!
Lastly, The bed in this room was reported to be queen size... no sir!!! Full size maybe... but not a queen. No issue because it was extremely comfortable.
The pros: After a few minutes of unpacking, room service sent up a birthday surprise that was deliciouso!!!!
Again, the complimentary morning beverage service w/ newspaper is awesome... housekeeping was excellent as we left the room about 2pm each day to return to a fresh room.
Overall, this was another good stay. Hopefully I can get into the Presidential Suite soon!!!








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