I have never received service like I received at the Elegante during my four night stay. The staff bent over backwards to ensure that I had everything that I needed.
We were in the lobby on our way to dinner and were trying to figure out how to get to the restaurant. An employee saw us struggling with directions and took us to the computer where he printed out the route. He advised us of construction and gave a way to avoid it. I noticed that he wasn't dressed like the rest of the staff and asked what he did at the hotel...he was one of the MAINTENANCE workers. I stayed at the Omni two weeks before and couldn't get anyone at the front desk to help.
The MCM is an average hotel, clean, quiet with nice rooms. The area was a bit concerning, but I would definitely stay at the hotel again, for the staff alone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Business meeting / Event