We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Holiday Inn Express Memphis and Memphis?

We'll send you updates with the latest deals, reviews and articles for Holiday Inn Express Memphis and Memphis each week.

Holiday Inn Express Memphis: Traveler Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 5 reviews
5 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
0
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#75 of 132 hotels in Memphis
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 122
Address:
4068 Stansell Court
Memphis, TN 38125
Check Rates: $96 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express Memphis

( 2-5 of 5 )
“Like Getting Yelled at, Stay Here”

Holiday Inn Express Memphis

1 of 5 stars
St Louis
May 14, 2008

When attempting to pay for the stay at check-in it took two managers to do a cash/credit purchase which later left me believing I was shorted $125.00. Day one went over well, but the evening of day two was an absolute nightmare.

A person in our group was called to the front desk at 2 am and was told that we had to pack up and leave because services were not paid. Over $400 in cash and the rest via credit were charged to me, so I know the room was paid. The front desk clerk Doris was yelling and screaming at a member of our party when I arrived in the lobby. I even witnessed Doris raise her hand up, slap the front counter and yell as loud as she could, "Shut UP!!!" Mind you that nobody in our group was rude or loud to Doris, she just had a difficult time performing simple tasks.

Long story short, Holiday Inn was attempting to charge a Visa when I gave them a Gold Mastercard. What a nice reason to be woke up and yelled at for.

The rooms are basic, the room service was poor and the decore for a popular downtown hotel was nothing special. Considering our weekend 2 night stay cost over $800.00, I feel this hotel did not provide a quality service.

In reference to the Doris situation the manager did comp one nights stay which has yet to post to my credit card. You make the decision.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — THE CUSTOMER SERVICE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tiempo08's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Business
Age group: 25-34
Member since: May 14, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Great Value!”

Holiday Inn Express Memphis

Jun 13, 2007
2/2 found this review helpful

This hotel is in a great location. Easy access to downtown Memphis and also to the other attractions outside of town. The beds are wonderful...4 pillows each and so comfortable. Free internet access, free parking and free breakfast. Overall a great value.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stolipeach's Summary
Date of Stay: June 2007
Traveled with: Friends
Visit was for: Other
Age group: 25-34
Member since: June 13, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Would Never do back!!!!”

Holiday Inn Express Memphis

1 of 5 stars
St.Louis, MO
Mar 21, 2007
7/8 found this review helpful

Where to begin???? First to be a little positive Marie at Check-in was very friendly and was a pleasure to talk to....after that things went downhill. Check-in was supposed to be at 3 p.m. We didn't get checked in and in our rooms until about 5:30p.m. They said the rooms were wtill being cleaned and they were low on staff. The rooms were ok in size for 2 or 3 people. I did like that a computer was avaiable for internet use but there was only one. The staff in general wasn't that friendly (with the exception of Marie). The room key cards quit working a few times so you had to go to the front desk each time to fix that. There were three or four cars that got broken into and the police were called. This hotel is really not set up for family groups who want to have fun and a friendly atmosphere. There is no indoor pool and no place such as meeting rooms to get together and play games, cards etc. All in all a lousy experience. For the money it cost it really wasn't worth it!

  • This TripAdvisor Member:
    • Liked — close to our sporting event
    • Disliked — the service and accomidations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
remark3's Summary
Date of Stay: March 2007
Traveled with: Large group or tour
Visit was for: Other
Age group: 35-49
Member since: March 21, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Would recommend it!”

Holiday Inn Express Memphis

Jul 17, 2004
15/15 found this review helpful

This is a great hotel situated on the southeast side of Memphis. It was very clean and had large rooms. The free breakfast was great. All the staff was courteous. It is a little out of the way if your activities are all downtown, but I would recommend staying out of the city a little bit and parking in a parking deck downtown. It is too busy late at night downtown to get a relaxing stay. We went to see the Redbirds play and to shop. This hotel was in the perfect location. It is situated so you could get to the Wolfchase Mall area easily. It is a short distance to Collierville and of course it is about a 20 minute drive to downtown if the traffic isn't bad. The airport is close, if you are flying, but far enough away you don't hear the jets in your room. The only thing I don't like about all Holiday Inn locations is they use the On Demand television system. You don't have a good selection of stations to choose from and the movies and services on the system are expensive. I recommend this hotel and would give it an A. This is where I am staying when I go back to Memphis.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Memphis

( 2-5 of 5 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Holiday Inn Express Memphis? Share your experiences!

Do You Own Holiday Inn Express Memphis?

Holiday Inn Express Memphis Address

4068 Stansell Court, Memphis, TN 38125