We asked for a room on the top floor, with King bed, Non- smoking, and quiet. That was exactly what we received and more! From the minute we walked in we were treated with smiles, courtesy, and efficiency. The desk clerks, Terry & Shannon, were spectacular. We asked for information about restaurants and were given excellent choices plus printed out directions on each one. Our room was very clean and kept exactly as we wished throuhout our stay. The manager was very pleased to hear that we enjoyed our stay and said they have been doing everything possible to change their previous poor reviews. They have accomplished this and the Marriott Corporation should be proud of this hotel and in particular, it's staff!

The room left alot to be desired. Lumpy bed no clock in the room. Thin walls and gross looking carpet. We checked out the very next morning and moved to a nearby Marriott for the rest of our stay.

We checked in late, 10 pm, and noticed a peculiar odor in the hallways.
Upon reaching the room, we found a live roach in the bathtub. We would have left, but my husband was totally exhausted from 12 hrs of driving.
Our friends did warn us to avoid staying in Memphis but.... We had to sleep breathing in the extermination spray fumes. Upon checkout, I complained to the desk clerk and he said he'd pass it onto maintenance.
I guess this Fairfield is owned by Showcase - not Marriott management.
If so, Marriott should remove their association with this site.