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Best Western Royal Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 25 reviews
25 Reviews
5.0 of 5 stars
12
4.0 of 5 stars
9
3.0 of 5 stars
2
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 35 hotels in St. Helier
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 91
Description: Pleasant Business & Holiday Hotel situated a few minutes from town center & Fort Regent Sports Center. This description is based on information provided by the hotel.
Address:
David Place
St. Helier JE2 4TD
Check Rates: $211 (£114) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Royal Hotel

( 5-9 of 25 )
“Pleasant Hotel in a Good Location”

Best Western Royal Hotel

Apr 28, 2008

Stayed here for three nights in September with friends.

Staff were friendly and helpful and check in was easy.

Breakfast each morning was a treat.

Lovely room, nicely decorated - beautiful four poster bed, balcony overlooking the inner courtyard which was a great place to sip a gin and tonic as the sun set! The bath was enormous too.

Would recommend this hotel to others. It might not be as fancy as some of the hotels on the sea front, but it is a pleasant walk through the town and it is relatively peaceful.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeckyWSheffield's Summary
Date of Stay: September 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: September 21, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice hotel”

Best Western Royal Hotel

Apr 27, 2008

Liked the hotel a lot, it was what we expected and even more. We stayed in a doubleroom, quite big and had a nice en-suite bathroom. The room was very clean, like the rest of the hotel. Breakfast was nice and good, but quite basic. Staff in reception was very friendly and cheerful. Have no complaints and would definitly go back to stay at the B W Royal Hotel when we go on our next vacation to Jersey.

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — shortage of parking lots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maritaFinland's Summary
Date of Stay: July 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 24, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very Good Hotel”

Best Western Royal Hotel

4 of 5 stars
Hadleigh Essex
Apr 23, 2008

Spent 3 nights in April and really enjoyed it. Requested move from 1st room as we travelled with Mum and Dad whose room was twice the size, no problem, given bigger room with king size bed overlooking the terrace which was very quiet. Staff were very friendly and helpful and as somebody else on here as stated the breakfast was unbeatable! Great choice and delicious.

Ate in the restaurant 2 nights and can't fault the food, although the choice there wasn't as varied. Highly recommended.

  • This TripAdvisor Member:
    • Liked — Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderlust19's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: April 23, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A great hotel in a great location”

Best Western Royal Hotel

Mar 5, 2008

This wonderful hotel most definatley made our stay in Jersey particularly enjoyable and memorable. The location is ideal, the room was clean, spacious and maintained to a high standard, and the staff were polite and friendly, attentive, and keen to help. The dining room is classy with an intimate feel to it and the inclusive breakfast was fantastic - lots of choice and very tasty, and served until 10:00 am, allowing the rare opportunity for a lie in. The bar offers well-priced drinks and is a comfortable and pleasant place to spend the evening. This hotel is certainly at the top end of the 3 star scale, with the little extras and attention to detail adding something special. This is a well run hotel which I can highly recommend.

  • This TripAdvisor Member:
    • Liked — The fantastic room and the friendly, competent staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizzie08's Summary
Date of Stay: March 2008
Traveled with: Other
Age group: 25-34
Member since: March 05, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“whats gone wrong ?”

Best Western Royal Hotel

2 of 5 stars
eastbourne
Jan 24, 2008
1/2 found this review helpful

I have stayed at this hotel on many occasions over the past 4 years on business and have always enjoyed my stays.

Rooms vary due to the add-on of buildings over the years and although some are more dated than others all have been okay.

But on my last visit, I found the first room [299] not up to standards, the room smelled of smoke, specially the nets and curtains and the bed was 'u' shaped, I got a room change but the bed here was even worse, eventually they gave me a suite! this was better but wow so dated.

The hotel has recently re-vamped many rooms it is a shame they did not replace the beds which to be honest were all very old, just look at the mattresses, not good.

The price had gone up and I paid the most i have ever paid and this is january? time to look elsewhere for me i am sorry to say.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graeme.p's Summary
Date of Stay: January 2008
Member since: September 17, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
Was this review helpful? Yes No
Management Response
ManagerJersey, Operations Director
(Management representative)
Feb 7, 2008
Thank you for your comments. You clearly enjoyed your many recent stays at the Best Western Royal Hotel and we can hopefully go some way to reassure you that nothing has actually changed in terms of standards at the hotel.

Whilst our hotel rates have altered, they are very competitive on the island for this style of full service hotel. It is intentionally a traditional hotel and we do try to get this across in our publicity. The hotel has recently seen substantial investment and refurbishment throughout all areas.

Bedroom 299 is a designated smoking bedroom and is newly decorated with quality furniture, bathroom etc.. A non-smoking bedroom does not appear to have been requested on this occasion and you do have this option, if needed. The bed itself, given your comments as to its shape, has been replaced.

I understand that Bedroom 303 was also offered. This was newly decorated with a refurbished bathroom, newly carpeted with new soft furnishings and had a new quality hotel bed in place.

A complimentary upgrade to Suite 399 was then offered and accepted. The mattresses themselves were actually new and, again, of superior hotel quality. Most beds within the hotel are new or recently purchased. The suite has new carpet, new decoration and a marble bathroom with Jacuzzi.

Should you wish for this type of traditional townhouse hotel again, then you would be very welcome at the Royal.

Adrian Gordon
Operations Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Best Western Royal Hotel

( 5-9 of 25 )
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Best Western Royal Hotel Address

David Place, St. Helier JE2 4TD