This room was obviously not prepared for guests. Tub and kitchen sink were dirty. No towels, no soap, no shampoo, no ice, frige not on, no drain plugs in tub, no pillow cases, top sheet on queen bed was only full size; listed as non-smoking room, but ashtrays were everywhere.

The stove burners were missing. The kitchen cabinet door was leaning against the wall. The TV remote was not working.

No one answered Operator when we called to request towels, pillow cases. Walked down to office; sign on door says "Back in 20 minutes." Walked back to room and called again. Desk said to come back down and pick up what we needed.

We complained that night, were given towels and toiletries.
We complained the next morning (at check-out) and asked to have the room comped - and they did. They also asked for a list of the things wrong to use as a training tool for housekeeping.

I usually don't write negative reviews (check other hotel reviews by me to confirm) but this hotel deserved it. I wouldn't stay here again.

The rates are cheap( about $40 a night) but you get little more than a thin, lumpy mattress and pillow for your money. The room is quite small and includes a tiny kitchen area with mini-fridge, small microwave, two burner stove top and sink. The suburban neighborhood is nice but you're thirty minutes from most Memphis attractions. We couldn't even get a full complement of towels. Linens are not changed and rooms are not cleaned for up to a week. Staff is not helpful. We asked for a telephone book ( there are none in the rooms) but never got it. Memphis is a great place to visit and next time I'll stay elsewhere.

I suppose the rates here are cheap, but I thought $63 for the room we had was ridiculous. The building is long with stairwells only at the ends. Good for exercise, maybe? Our room had grime on the walls and a bathroom that really needed a good cleaning. The "stovetop" in the kitchen area was angled interestingly and would have worried me to use. There were huge stains on the bedding and the "pillows" were the flattest I've ever seen at a hotel.

The bed was uncomfortable, and combined with basically no pillow, made for a lousy night's sleep. The temperature unit was situated under the window in such a way that the curtains were blown completely out when it was blowing. Oh, and bring your own hair dryer - they won't provide you with one!

I wouldn't stay here again, period. I could have paid a few dollars more and had a nice room at the Best Western in town. I suppose the best I can say about this place is that it's cheap, but I even in that regard, I wouldn't say it is inexpensive, all points considered.

I stayed here w/ a friend for a girls' weekend getaway. The hotel is situated just a mile or so from the main drag--Germantown Parkway and all the restaurants and shopping.

The outside of the hotel is well kept up and the manager (or whoever the guy at the front desk was) was friendly and helpful. He honored the online rate I'd found (though I didn't book online ahead of time) of $50/night for a nonsmiking room w/ two queen beds (that rate was w/ a government discount).

The room itself was small, but fine for us since we only intended to sleep there and so needed only clean beds and a decent bathroom for the next morning.

The room was equipped w/ a "small" full-sized refrigerator, a microwave, a small cooktop, a small kitchen sink, a cabinet w/ two each of full-sized plates, salad plates, bowls, coffee mugs, drinking glasses and juice/high ball glasses. There was small table (can't remember how many chairs it had) and a good-sized TV. There was also a decent size closet.

The room was clean, as was the bathroom--though there was no vanity area--just a stand alone sink w/ a small medicine cabinet type mirror and a metal shelf below it. Had I been staying there for an extended period . . . or had there been more than the two of us, it might have mattered. As it was, it didn't.

The hotel was quiet at night, the beds were comfortable and we got a good night's sleep.

Like I said--for our purposes, it was a great value for the money.