I stopped at this hotel on our way to Orlando. At first glance the lobby was well maintained and the desk clerk very friendly. It went downhill from there. The first room we were in had wet carpet between the beds so they moved us to another room. The 2nd room was to have been nonsmoking but it reaked of smoke - very strongly in the bathroom. There was an open box of cookies on the dresser, a stack of pennies of the night stand and half empty shampoo bottle in the bathroom. Housekeeping questionable. The beds appeared clean so we just went to bed.

About 10pm all heck broke loose - doors slamming, people yelling, laughing loudly, Trying to get into Our Room, and general commotion. I put up with it until midnight when I called the front desk. I was told they were going to handle it they were just waiting on a call. You mean they can't handle it until someone complains? It quieted down for a couple hours then started up again around 3am. We didn't sleep at all. I went to the front desk early that morning to see what they had to say and was told by the night auditor that it was miliary personnel - drunk - on weekend leave. He said they were always loud and that management put up with it because they generated so much income between weekend passes and family visiting. The night auditor said he would credit us $20 for our problem. I asked for a manager and was told I would have to call on Monday. We checked out about 30 minutes later and there was no credit on our bill. I questioned it and was told they didn't know how to do it that they charged me full price and I had to call on Monday.

I just got off the phone with Praveen Chauhan, manager, who didn't seem to care bout the problems. He said that one night person couldn't control all the people during the night and he refused to issue a credit for the night. He said I should have checked out during the night if I wanted a full refund. Was I supposed to sleep in the vehicle with 2 children?

Avoid with families! Manager denies ongoing problem but his employees said differently - they said every Thursday - Sunday was like this.

This place is terrible!!!!!!!!!!!!!!! My husband and I were on our way to Hilton Head and decided to stop here. What a mistake!!! We checked in and saw the room and checked right out!!! The girl at the front desk was very nice. We walked into the room and it smelled like mildew and was so dirty. My 4 year old daughter said she didn't want to sleep there! Pretty said! The neighborhood is bad too! We ended up driving straight through.

My grandson graduated from boot camp at nearby Fort Jackson and we stayed at this hotel. I very much enjoy travelling and I'm a bit snobby about staying at nice places. I was truly pleased with this hotel. It was VERY clean, nicely decorated and the staff were all very helpful and polite.
I had read earlier reviews which had been very complimentary and I booked our rooms. The poor reviews appeared later and I believe there are logical explanations for those poor reviews. One of the reviewers obviously stayed at a different Comfort Inn/Fort Jackson. This hotel is located at a very convenient location with easy access to hiways and is certainly not located near any railroad tracks or junk yard.
This hotel not only provided us with a delightful stay in very clean and well-cared-for rooms, it also included a very nice continental breakfast which was free of charge.
I enjoyed freshly made belgian waffles, fresh fruit, coffee, milk and others in my family enjoyed the muffins, bagels, etc.
I would easily compare this hotels decor with many of the nicer Hampton Inns I've visited. and at a much lower cost. Please don't be dissuaded by any negative reviews seen here. It's an incredibly nice hotel with very reasonable prices. I would not have any reservations at all about staying there again.
PS. If you are going to attend a Fort Jackson graduation, call the hotel directly to make reservations. They gave us the military rate which was very considerate of them and made this hotel even more affordable!

Stayed at this hotel June 16, 2006. It seriously was the worst hotel we have ever stayed in. I stayed there with my teen sons during their hockey tournament, they are usually not very picky, but even they were grossed out. My oldest wanted to sleep in the car. The carpets were dirty and not vacumned. The windows on all the doors were dirty and covered in fingerprints. The air was not on in the hallways or common areas, making it very unpleasant. There was alot of hair in the bathroom. The hotel is right next to the train tracks and the train runs at night, so forget about getting any sleep. The other side
of hotel overlooks a junkyard. The pool was out of order, but honestly we would not have trusted to go in it anyway. The hotel does have a cont. breakfast, but seeing how dirty everything was we were not interested in eating there.
The only bright spots were there weren't any bedbugs in the room we stayed at and the woman who checked us in was very nice. We moved the next day to the Homewood Suites, these were very nice.