Stayed at this hotel June 16, 2006. It seriously was the worst hotel we have ever stayed in. I stayed there with my teen sons during their hockey tournament, they are usually not very picky, but even they were grossed out. My oldest wanted to sleep in the car. The carpets were dirty and not vacumned. The windows on all the doors were dirty and covered in fingerprints. The air was not on in the hallways or common areas, making it very unpleasant. There was alot of hair in the bathroom. The hotel is right next to the train tracks and the train runs at night, so forget about getting any sleep. The other side
of hotel overlooks a junkyard. The pool was out of order, but honestly we would not have trusted to go in it anyway. The hotel does have a cont. breakfast, but seeing how dirty everything was we were not interested in eating there.
The only bright spots were there weren't any bedbugs in the room we stayed at and the woman who checked us in was very nice. We moved the next day to the Homewood Suites, these were very nice.

After our experience with check in, we should have been better prepared for what was to happen in the following days. The manager checked us in and had trouble with checking us into our 3 rooms. He was not professional at all. When he said we had an apartment booked for the next two nights, I told him we would not need it , but would let him know the next day. He was not at the desk when we called to say we would just stay in the rooms we already had, but we told the desk clerk. She also had a hard time accomplishing things on the computer. When my last room arrived the next day (room 4) my daughter went to turn down the bed and there were bugs. She called my room and I told her to use the other bed, it was late and we would change her tomorrow, but that bed had hair all over the sheets. With reservation the front desk clerk finally agreed to change her room. When returning home we found we were not only charged for the rooms we used, also for the rooms we didn't after telling 2 people we would not need them. We were staying in the hotel why would we pay for rooms and not use them????? I contacted the manager but he more or less said we were liars. I am not a person that complains often but this deserves hearing. Good luck to all who stays at this hotel.

In May 2006, I stayed at the Comfort Inn Ft. Jackson Maingate on Garner's Ferry Rd. This was the worst hotel experience ever. We were charged for a room that was cancelled a day before the cancellation date and time! After we noticed the charge we called the hotel to have the charges reversed and we were told by the GM that because his front desk employee couldn't "remember" us cancelling the room there was nothing he could do. Also, my sister checked into her room to find bugs in her bed and hair on the bathroom floor. My family of 10 and I were there to see my brother graduate from basic training in the Army. This trip was already an emotional rollercoaster and our experience at this hotel only made the situation worse. I was a manager at Holiday Inn Express for five years and NEVER in my five years of working there did I see this kind of treatment to it's guest's!!!

By far the worst hotel experience I've ever had. After checking into the hotel and finding out we had booked a room wrong and telling them we didn't need a suite. They still charged us for the room when we had told them twice that we didn't need the room. Then since my husband is in basic training at Ft. Jackson I called down stairs to get some towels sent up and they told me that I would have to come down there and get them because there was only one girl at the desk, thank God that my sister-in-law was willing to come and bring them to me because I had children in the bathtub and couldn't leave the room. They were extremly rude when we asked if we could eat pizza in the breakfast area one night while we were there. I will NEVER suggest or stay in a Comfort Inn again!!!