We booked this location because it was rated by AAA and was convenient to Cooperstown. We should have slept in the car because it would have been cleaner and the staff less abusive. We did not inspect the room upon arrival because given the track record of AAA reviewed places we assumed a certain level of quality. However, when we went to shower the following morning we discovered used towels hanging on the hook behind the door, a filthy tub including brown/black residue on the bottom and a streak of shampoo on the wall and a soap wrapper behind the door.
Friends of mine who stayed in the adjoining room also reported poor shower cleanliness and apparently a dirty toilet as well.
Upon checkout I brought these details to the attention of the clerk who assumed a combative tone and stated because we did not notify him he was not given the opportunity to correct it. I stated we did not discover the issue until just before checkout but again he essentially told us it was our fault since we did not notify him. It wasn't the hotels' fault because they failed to clean but it was instead the customer's fault. Hmmm.
I attempted to give the clerk a final opportunity to make amends and he became visibly angry. Thinking at this point discretion is the better part of valor I decided to just pay for the room and leave.
My wife and I (and my friends) emphatically DO NOT recommend staying at this hotel, at the very least because hotel staff was rude and decidely un-accomodating. Stay there at your own peril!





Value
Cleanliness



