Harrah's Reno is (in my opinion) on par with Harrahs Las Vegas. About a 3 and half-star, I'd say. While it doesn't blow your socks off, it's a pefectly pleasant place to stay. Every employee with whom we had any contact at all was welcoming, personable, and helpful.
We were in the West Tower. Our room decor was definitely retro, and the condition of the upholstery and bedding made me think it had just been updated. There is a unique (I hope) furry lamp hanging in the window. Someone has posted some photos with their review, so I won't post mine. But it does fit well with the decor.
The most noticeable thing about the room itself was the size. I believe this was the smallest room we've ever stayed in at any hotel anywhere, ever. There was literally 18 inches from the foot of the kingsize bed to the desk at the end of the bed (we measured,) and with the chair pulled out to sit at the desk, one would have to crawl across the bed to get to the other side. Very, very small, narrow room. If you plan to request a rollaway or a crib, be sure to first ask if the room can accomodate one. Room #1004, will not.
But the room was quiet, and the bed was soooo comfortable! For all of the street noise we could hear earlier in the evening, I don't recall hearing any noises during the night. And if you absolutely must have a dark room at night, you'll love the window treatments...not a sliver of light comes through.
The room and bathroom were clean and neat. Iron and ironing board, and blowdryer were provided. There were enough towels and washcloths; plenty of hot water. Amenities (only shampoo, soap, and lotion) were Gilbert & Soames. There was also a one-cup coffee maker and styrofoam cups. Later, while we were downstairs playing, we asked the cocktail waitress for coffee, then took the cups to our room to use the next morning.
The closet is plenty big enough for clothes and luggage, and a good supply of hangers.
Our one big complaint about Harrahs, is that there is NO room safe, which can be a big inconvenience if you travel with any valuables. This is the reason we don't stay at Harrahs Las Vegas anymore--no room safe.
We didn't try the buffet, but the Napa Cafe is very good. We were there at 11pm one night, and it was showing no signs of closing, so I think it's open 24 hours. Portions are generous, so we split a classic burger with fries a couple of times. We also enjoyed the sliders and fried onion scoops. Service was quick, and the food was good.
The cocktail waitresses working on the casino floor made regular trips through the casino, so we always had something to drink.
This was our first trip to Reno, and to us, the main contrast with Las Vegas is the attitude. Reno was, "Hi, welcome to Reno, glad to have you here, are you enjoying your trip, what can I do for you..."
All-in-all, we loved Reno, enjoyed staying at Harrah's Reno and would absolutely stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other