“New Ownership hasn't changed a thing... actually probably worse then berfore.”
I check in... mass confusion at the front desk. Was given a room on the 17th floor of the California tower. (supposed Adult section, but kids were in the elevator many times)
My main reason for staying and picking this hotel was because I had seen a ad that mentioned the hotel had ALL NEW rooms as if all rooms had been remodeled, which I found out was NOT true, because my room was the same 1984 dump I had stayed in before, but it was only for one night and the rate was cheap, so I thought... it would be ok.
Then I went to the buffet, it was ok... nothing to write home about.. a tad high, but ok for what it was and where.
After loosing $20 bucks in the casino I headed upstairs and upon entering the room I could smell the scent of what I thought was skunk. I called downstairs... NO OFFER to move me to another room... instead I was told housekeeping would come up, I told the lady on the phone I doubted they could do anything, so they sent up someone from the maintenance department, he arrived within 15 minutes and said he thought although it did smell like skunk, he believed someone in one of the adjoining rooms was smoking pot and it was seeping through the interior door of the room. So he called housekeeping for a ionizer and said it would take the odor away.
After he left the odor only grew stronger and I thought enough is enough... then I called the front desk and asked to speak with the HOTEL MANAGER and she thought it was a odd request that I wanted to be moved because of someone smoking pot.
Yeah, doing drugs next door.... EFFECTING MY HEALTH and she finds it odd I want to move???? ANYWAY after demanding a different room, she offers me a even worse room on the 14th floor , where I could hear a child cry most of the night. (yeah in the adult section of the building)
The AC didn't work in the room... was 117 outside, but the same maintenance guy came to the room and had the AC going in about 10 minutes.
I have a feeling people are using this as some kind of flop house... the cars in the parking lot are old pieces of junk that couldn't cross the desert to get there. I think people are using the low rates in order to have a place to spend the night. Sad. yes, but odd for a hotel that was once so nice. Now just a flop house for the homeless. WILL NOT RETURN and remember ALL ROOMS have NOT been remodeled as some of their ads seem to suggest. (now thinking about it... they're saying... A room is all new... not ALL rooms.... yes, a tricky way to word it)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists