I stayed at Luxor for 1 night. We stayed in one of the new tower rooms. We arrived very late at night- 3am. We had to wait in line for 30 minutes to check in. Not a big deal. We drank a beer while in line. When we got up to the front desk all they had was smoking rooms, ok we can deal with this too. The walk to the room was very far, but you have to walk lots in Vegas anyway. It was 4am by the time we were able to get to the room. The decor was not very nice. I wonder if they even had a designer or if they just bought some generic Egyptian plaques and stuck them on the wall. The beds and bedding are not very nice. They are adequate, but not nice. I would compare the bedding to a Quality Inn or Motel 8. The bathroom was nice. Since we arrived so late at night we asked for a late check out. They gave that to us, we were to check out at 1pm. I requested a wake up call for 12:30 pm. Starting at 9am the cleaning people were VERY loud. We had a DND on the door, but they knocked anyway. We asked them to please try to keep the noise down and we were YELLED AT "We are just doing our job!!!!" They should have just said O.K. and then continued on with the noise. It was not acceptable for them to yell at us. I guess we got them upset because they really started with the noise. Their carts hit against our door many times after that. We called the front desk about it, they said they would send someone up, but never did. To top it off we got our wake up call at 11am, NOT 12:30pm. So we decided to just get up and get the heck out of Luxor. We were only in this hotel a total of 8 hours, and they couldn't do anything right from start to finish. We weren't angry and didn't bother complaining to anyone, just wanted to leave.
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Service
Check in / front desk



