BUYER BEWARE!! We stayed at this hotel for two nights the weekend of October 19th and 20th. First impressions revealed what seemed to be a nice hotel with a friendly staff. So far, so good. Upon entering our room we were overwhelmed with the strong smell of cigarettes. This is suppose to be a non-smoking hotel!! Also, we found candy wrappers on the floor beside the bed. Strike one!
Then after retiring for the night at around midnight, we were awoken and kept awake for several hours by people in the hallway and up and down the staircase, which was right next to our room. In the morning when my husband went down to the breakfast bar, he found that the motel had been taken over by a hoard of tween hockey players which explained the noise the night before. These boys had completely depleted and destroyed the breakfast bar by 9 am and there was no food to be found even though they supposedly served until 10 am. Strike two!!
Saturday evening the noise in the hallway was even worse so finally at around 2:30 am we called the front desk to complain. When the noise continued until 4 am, we called again. We were told that they were sorry and that we would receive compensation for our troubles when we checked out a few hours later. Things finally quieted down around 5:30 am!! STRIKE THREE!!!
When we went to check out we were compensated $25/night (definitely not enough!) for our trouble. The only thing was that since we paid cash they would send us a refund check in 7-10 business days. It is now November 14th and I guess the check must still be "in the mail".
My two basic requests when staying at a motel is that it is clean and that I get a good nights sleep. The cleanliness was questionable and I definitely didn't sleep here!
WE WILL NEVER STAY HERE AGAIN!!!!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other