Smelly, unclean and worn. Not worth the money. Breakfast costs $8 and is worse than what you get for free at some other places. I wont go back and will try to avoid anything associated with Best Western. It does not stand for quality.

I stayed at this hotel for just 1 night due to flying out of the New Orleans airport the next morning. Everything about the room was just fine, my only problem was the front desk area needs a little work, and there was not really a good spot for my car during check-in. I would stay at this hotel again, staff was very nice.

Let me first start off by saying that the reviews that I read on this site were accurate in it's description of this hotel. I wished that I had listened rather than ignore them. My family and I stayed at this hotel from July 15th - July 19th. When we checked in we were intially assigned to room 914. As soon as we opened the door we were greeted with a terrible odor that wreaked throughout the halls and only worsened as we had entered the room. In an attempt to find the source of this odor I tried to turn on the lights throughout the room only to find out that the light in the bathroom was out.

Next, in an attempt to find fresh air, I tried to open the balcony door only to find that in had been sealed shut. I then contacted the front desk, who I must add were polite and courteous, and asked to be moved to another room. I was then moved to room 1004, which was just a small improvement from room 914 (bathroom light was not out). At that point my family and I had decided to try to make the best of our sitiation, after calling around to different hotels and finding out that they were booked of course.

In ordor to improve the "mildew smell" that wreaked throughout the room (and halls for that matter) we made a stop at Target and picked up a large bottle of Febreeze in our attempt to combat the foul odor. Let's just say, it did not help much.

So in closing I will advise you NOT to stay at this hotel. Apart from the friendly and courteous staff, this hotel is a wash....

We stayed at this hotel July 1 - 5 during the Essence Music Festival. Unfortunately, the only positive note of our stay at this hotel was that we were allowed to check in early! The hotel definitely shows its age and wear. The ceiling tiles are dingy and the tile and carpet in the lobby and common areas are worn and faded. The walls and doors of the room were thin and we frequently were awakened at night by the TV's and voices of other guests and staff. The old HVAC unit in our room worked; however, it was covered with dust and dirt to the point that we didn't even want to touch the switch to turn it on and off. There were splotches of paint on the walls in different areas - obviously repairs had been made at some point or another, but the fix up was not done carefully. We didn't have much interaction with the staff and except for one occasion, our room had been made up upon our return each evening.

I definitely would not stay at the Best Western Landmark again and would not recommend it to anyone else.