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Courtyard by Marriott Chicago Downtown: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 68 Reviews
5.0 of 5 stars
22
4.0 of 5 stars
33
3.0 of 5 stars
9
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#37 of 174 hotels in Chicago
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  • Hotel class: 3 of 5
  • Rooms: 302
  • Address: 30 East Hubbard at State Street Chicago, IL 60611
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary Residential-style Hotel located 3/4 mile from train station & 15 miles from O'Hare Int'l Airport. This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $299 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Courtyard by Marriott Chicago Downtown

( 43-47 of 68 )
“Not bad, but not great”

Courtyard by Marriott Chicago Downtown

3 of 5 stars
Bartlesville, Oklahoma
Jun 20, 2006
6/9 found this review helpful

A co-worker and I shared a 2 double bed room here Sunday, June 11 - Wed, June 14. The NeoCon conference was nearby and the rate (via our company travel site) was $439/night. OMG. Given that most of Chicago is booked, we knew it would be pricey.

The hotel was fine. We checked in about 2 and there were no double rooms, they asked us to check back around 4. We did some shopping and eating and came back later. Were sent to a high floor (14?) to check in and our room faced East. Never got as far as the window as the room was unmade, looked as someone had literally just crawled out of the bed. My co-worker hadn't even shut the door and we hauled out of there, back downstairs where we were met with an "Oh, we figured that out as you went up" and a minor apology but they acted like it was no big deal. Not a huge deal, but more than a small apology might have served better. We then ended up in 612 RIGHT across from the elevator. The view (ha) was of the roof one floor below us. Luckily we had no hallway noise.

Given the rate, would you expect to pay for coffee in the room? $4.00 to make a pot of Starbucks coffee? I think not. Other than that, the room was fine, although the shower drained slowly.

The location is excellent and for a far lower rate (maybe via Priceline?) this would be a great hotel. Given the rate and the lackluster service, I'd say it was only average

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masonpips's Summary
Date of Stay: January 2006
Member since: March 04, 2005
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Check Rates
Average price*: $299 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Courtyard Downtown- A Good Place to Stay”

Courtyard by Marriott Chicago Downtown

4 of 5 stars
Lexington, KY
Jun 14, 2006
11/15 found this review helpful

We stayed at the Courtyard Marriott Downtown for 3 nights, June 1-4, booked as a package thru Orbitz.

The hotel was easy to find. Check-in was very simple with no lines. The staff was all polite. Our standard room was clean and spacious. There was no street noise and no hallway noise. There was no odor in the room (you know how hotel rooms are sometimes).

The bathroom- the tub and toilet are separated from the sink/mirror by a door, which was very convenient for 3 women sharing a bathroom! I called the front desk a few times, and either no one answered or it took a while. At other times, however, they picked up right away. The front desk was helpful in providing directions to buses, etc. We did not use the pool, gym, or eat at the restaurants so I cannot comment on those.

I don't think anyone would be disappointed staying here, as long as they know that the Courtyard chain is not a "resort-style". It is basic but fulfills all your needs. I would definitely stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roxian's Summary
Date of Stay: June 2006
Member since: April 16, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $299 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good value, Great location”

Courtyard by Marriott Chicago Downtown

5 of 5 stars
Jacksonville, Florida
Jun 6, 2006
5/9 found this review helpful

Stayed there over Memorial Day weekend. Would highly recommend. Found the rooms clean and spacious enough. Large work-out facility. Hallway outside our room seemed as though it was always 60 degrees. Subway station is just over a block away. Shopping and nightlife are nearby. Prior review described area as ranging from touristy to "bit rough" but I never saw the "rough" side apart from the many homeless which seemed everywhere in Chicago. Was able to leave luggage w/ bellman on check-out day as we had a late flight to check.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: May 2006
Member since: April 12, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $299 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Sleepless in Chicago”

Courtyard by Marriott Chicago Downtown

Mar 30, 2006
10/15 found this review helpful

I stayed in a king suite for two nights. While the room was attractive and fairly spacious with nice french doors dividing the bedroom from the living, there were some annoyances that made for two terrible nights sleep.

While I very much enjoy feather beds on top of the regular mattress, their feathers kept poking out of the fabric, through the sheets and into my skin. I felt like I was sleeping on a bed of nails. Every time I moved another feather would poke out and into me. I pulled at least 6 to 10 of them out each night while I'm trying to sleep. I have had feather beds at home and this is a common problem. However to protect yourself from the feathers poking out, I have had to layer a thick blanket on top of the feather bed so as to avoid being poked by the feather that ultimately find their way through.

The other major contributing factor to my lack of sleep both nights was the heating system in my room. The unit is controlled by a nice new electronic thermostat on the wall, however the fan on the heat source operates at only one speed - high and loud. The thermostat is responsive to adjusting the room temperature quickly, however the noise from the wall unit is unacceptable. I searched around to see if there were any settings to lower the fan speed, but finally resorted to simply turning off the heat all together. Only then did I get any peace and quiet, which didn't really matter since I was already awake from the feathers.

Lastly, the in-room coffee pots and Starbucks Coffee is a nice touch, however I learned the hard way that it isn't complimentary. A very small sign almost hidden away says it costs $4.00 per packet of coffee. It seems petty to me to charge $4.00 for coffee in your room, when coffee in the lobby is complimentary.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: March 2006
Member since: December 20, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $299 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good location for a variety of activities”

Courtyard by Marriott Chicago Downtown

4 of 5 stars
Madison, Wisconsin
Mar 3, 2006
9/13 found this review helpful

My family and I stayed at the Chicago Courtyard Downtown in late February for recreation, including seeing "Wicked" at the Oriental Theater.

The best feature of this Courtyard is the location. It is close enough to everything to be convenient, although it is not necessarily right next door to any single location. Examples: 5 blocks to the Chicago Theater and Oriental Theater; 3 blocks to Michigan Avenue shopping; 3 blocks to the Windella boat tours; 5 blocks to the touristy restaurants around Wells, Illinois & Ohio; $6-8 cab ride from Union Station.

The hotel is a pretty standard Courtyard, with fairly decent size rooms for a city property. The indoor pool and hot tub are adequate size and the property is relatively quiet. The immediate neighborhood ranges from touristy to a bit rough - for example, a trendy piano bar on the north side of Hubbard contrasts with an adult book store two blocks west on the other side.

Make sure you are heading to the correct Courtyard Hotel and also specify to your cab driver. There are two Courtyard hotels in downtown Chicago north of the river, only about 6 blocks from each other (the other is labeled "Magnificant Mile" and is on Ontario). It appears that a previous Trip Advisor review talking about an upper level lobby may have been referring to the latter location, as the Courtyard on Hubbard has a standard 1st floor lobby.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dotdty86's Summary
Date of Stay: February 2006
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $299 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Courtyard by Marriott Chicago Downtown

( 43-47 of 68 )
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Courtyard by Marriott Chicago Downtown Also Known As

Address: 30 East Hubbard at State Street, Chicago, IL 60611