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Holiday Inn Express Lake Buena Vista: Traveler Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 97 reviews
97 Reviews
5.0 of 5 stars
43
4.0 of 5 stars
38
3.0 of 5 stars
10
2.0 of 5 stars
4
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#38 of 297 hotels in Orlando
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 200
Description: Modern Seven-story Hotel located in the Vista Centre, 1 block from Walt Disney World Village; 1 mi from Walt Disney World Park. This description is based on information provided by the hotel.
Address:
8686 Palm Parkway
Orlando, FL 32836
Check Rates: $110 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express Lake Buena Vista

( 9-13 of 97 )
“Holiday Inn Express Orlando - front desk staff need training”

Holiday Inn Express Lake Buena Vista

May 15, 2008
1/6 found this review helpful

We had a reservation for this property and our GPS malfunctioned en route. We found our way to within 10 miles of the hotel and they were unable to give us directions. We called more than six times & were offered no assistance WHEN they bothered to answer the phone

After a long day driving we were exhausted & after almost two hours trying to find the property, we came across another Holiday Inn Express just off 535, by accident, and checked in there instead.

The front desk clerk was friendly and efficient. When we asked about dining in a bar/restaurant that was literally on the driveway of their property she told us they did not servce food, but possibly snacks. We gave it a shot as we were sure a bar next to several hotels would have food. We had a great meal in thesports bar called Cheers, and on return notified the clerk that is was a full service place she could recommend.

When we checked into our room the handle fell off the toilet on first flush and they suggested moving us. We were already unpacked, tired & starving, so said absolutely not - fix it, which they did.

Both issues are easily resolved, but were very frustrating for us. We will not stay in a Holiday Inn Express again. And that is four of us total that were attending a business conference.

  • This TripAdvisor Member:
    • Liked — We never made it there
    • Disliked — Same
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VacationConcierge's Summary
Date of Stay: May 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: May 15, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Great food / Wine, Spa
Was this review helpful? Yes No
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Average price*: $110 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Nice, convenient hotel”

Holiday Inn Express Lake Buena Vista

4 of 5 stars
West Virginia
Apr 30, 2008
6/6 found this review helpful

We stayed at this hotel for a short trip to Disney. It's located across the street from the Disney main gate, so it was no problem getting to the parks. Breakfast was fine; better than I have seen at a lot of hotels that advertise breakfast. The beds were comfortable, the room seemed a little larger than average and we had no problem with anything. The pool was small, but has a cool waterfall/slide thing so at least it was more interesting than a plain hotel pool. Reasonably priced, near a variety of restaurants and a grocery store...we would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Clean room, convenient location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MU86's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: November 17, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $110 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Clean but a little worn”

Holiday Inn Express Lake Buena Vista

3 of 5 stars
New England
Apr 29, 2008
2/3 found this review helpful

Just back from two nights at HIX at Disney. Hotel was clean (as advertised), but rooms were a little worn. Rooms are spacious, with microwave and mini fridge. Old style tv's. Would a flat screen kill ya? Painter must' have been drunk. Plastic chairs on balcony looked like they'd been picked from the dump. Breakfast was good - nice variety of foods and the staff kept it clean and stocked. Really close to the parks, with a variety of restaurants and a supermarket and liquor store right nearby. Pool and hottub were fine. Only real complaint is that when we made the booking we asked for adjoining rooms but they couldn't accommodate. For the price, it's a pretty good deal.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam327's Summary
Date of Stay: April 2008
Member since: September 17, 2007
Was this review helpful? Yes No
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Average price*: $110 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Excellent value!”

Holiday Inn Express Lake Buena Vista

4 of 5 stars
Columbus, GA
Apr 28, 2008
3/3 found this review helpful

We travel to the Orlando area once or twice a year and have stayed in various hotels on and off Disney property. (See my other reviews.) I can honestly say that this is the best value I have ever encountered in this area.:

Location, location! - The hotel is located off SR 535, which makes it easily accessible to I-4 or alt routes to Disney. It is within walking distance of numerous restaurants. Downtown Disney is a few minutes of non-interstate driving as well. A fabulous outlet mall is also less than a mile away.

Comfort!- The large rooms have obviously been recently redecorated. The beds are large and comfortable, with quality linens and comfortable pillows. All rooms have microwaves, a fridge, and a coffee maker. Baths are stocked with plenty of fluffy towels and essentials.

Breakfast- Very satisfactory with a variety of hot and cold items: scrambled eggs, biscuits and gravy, bacon, cereals, muffins, waffles, bagels, coffee and juices. The dining area was clean, and overlooked the pool area.

Pool- Small but immaculate. Cool water slide and waterfall. Plenty of deck chairs.

Service- Exceptional! The front deck "came through" for us twice. Once they had to work with the HI reservations because one person in our party had mistakenly booked their room at the wrong hotel. The second time they located directions to a restaurant. Both times we were helped with smiles, though it was obvious it was a busy time for the hotel.

I paid $89 per night for this hotel, and am almost incredulous at what I got for the money. I can't say enough good things about the Holiday Inn Express LBV!!!!!

  • This TripAdvisor Member:
    • Liked — Everything!
    • Disliked — Small bathrooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpocccoc's Summary
Date of Stay: April 2008
Traveled with: Other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $110 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Clean Hotel, hot breakfast was just okay”

Holiday Inn Express Lake Buena Vista

Apr 21, 2008
3/3 found this review helpful

We booked this hotel due to it's location, price, and the reviews. Overall, this hotel wasn't a disappointment but we weren't very impressed either. The lobby, room and bathroom were very clean. The bed was comfortable-I especially loved the soft sheets and comforter & that the bedspread was a blue thin blanket that could be easily washed. I was concerned about dust mites as I am allergic to them and unfortunately there must have been a population in the heavy curtains or carpet because my nose closed up fast & my throat hurt. Besides that, the only other negative regarding the room was that our phone did not ring/was broken & we never got our wake up call. The pool was small but nice with a waterslide. There's also a wooden playhouse with sand for the kids nearby. Big plus: the hotel is located close to many restaurants and a hop, skip and jump away from Disney. Big negative: the heavily advertised hot breakfast wasn't so hot. We thought we'd get bacon or sausage. But besides the scrambled eggs, the only hot protein was very little pieces of sausage in a white country gravy. The rest of the buffet was pretty good though--pasties, breads, cereals, milk, yogurt, fruits, biscuits, oj, apple juice and coffee. And they kept it neat and stocked despite the crowded breakfast room. However, I'd stayed at a similar hotel (that advertised a hot breakfast) last year, and their buffet delivered with great hot food. This buffet did not. Overall, it was a nicely priced hotel with some good amenities, but we won' t be staying there nor recommending it to friends.

  • This TripAdvisor Member:
    • Liked — Location; cleanliness
    • Disliked — Hot breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lktrav21's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 21, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $110 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Lake Buena Vista

( 9-13 of 97 )
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Holiday Inn Express Lake Buena Vista Address

8686 Palm Parkway, Orlando, FL 32836