We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Gaylord Palms Resort & Convention Center and Kissimmee?

We'll send you updates with the latest deals, reviews and articles for Gaylord Palms Resort & Convention Center and Kissimmee each week.

Gaylord Palms Resort & Convention Center: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 302 reviews
302 Reviews
5.0 of 5 stars
125
4.0 of 5 stars
94
3.0 of 5 stars
27
2.0 of 5 stars
35
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#11 of 163 hotels in Kissimmee
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 1406
Description: Old World Grand Floridian hotel - Signature glass dome, 4 acres of themed experiences with restaurants, shops, live entertainment. This description is based on information provided by the hotel.
Address:
6000 W. Osceola Pkwy.
Kissimmee, FL 34746
Check Rates: $270 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Gaylord Palms Resort & Convention Center

( 120-124 of 302 )
“Excellent conference facility”

Gaylord Palms Resort & Convention Center

Mar 13, 2007
1/2 found this review helpful

I stayed here for three nights in March for a conference that was taking place at the adjacent conference center. I really have no complaints about this hotel except that I was unfortunate enough to get a view of the parking lot from my room.

But the room was great, ample size, comfortable beds, large bathroom, and large working area. The in-room computer system was useful to pull up maps and meeting notes. The restaurants were very good (we ate at key west, and the buffet for lunch and breakfast). The key west bar area was a blast at night, with live music and other entertainment.

The facility as a whole is extremely impressive and is designed to cater to the business traveler. Service was outstanding and friendly. But, the prices are steep - $10 for a sandwich at the deli/coffee shop, plus $10 a day resort fee added to all bills, and $20 for the breakfast buffet.

I poked around the hotel's pools and they looked like fun, but there aren't many kids here. It's a fine place to bring the family while you attend a meeting, but I wouldn't pick this as my first choice or even my top five if I were coming to Orlando only for vacation. But as a business/conference hotel, this is an elite establishment.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibeplato's Summary
Date of Stay: March 2007
Member since: May 12, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $270 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“OK if You Like Living in the Rainforest Cafe 24/7”

Gaylord Palms Resort & Convention Center

Mar 9, 2007
3/4 found this review helpful

I have stayed at the Gaylord Palms 3 times for conferences. It is a fine conference hotel but I wouldn't elect to stay here for leisure travel. It is an impressive-appearing place inside and out; however the novelty of living inside a glass atrium bubble wears thin after a couple of days and you are captive without a car. There is much to see under the bubble for first-time visitors and I definitely recommend strolling each path through the themed areas of Key West, St. Augustine and the Everglades replete with lush area-appropriate foliage, fog machines, koi ponds, tropical fishponds, the castle, Sam's sailboat etc. It would be a terrific place for kids on a rainy day. Conference food was excellent -- it is hard to feed 1,000 people simultaneously and they do an outstanding job. The few times I purchased food or beverages I felt they were of excellent quality but pricey, e.g., $13 hamburger. I loved having internet access from my room and that was a huge plus. What I disliked about this hotel experience is the construction: flimsy walls between rooms so you hear your neighbors; economy-minded HVAC systems that turn off the air circulation fan; noise that carries from the atrium bubble and hallways into the guestrooms. If only they'd paid as much attention to construction as they did to landscaping; I guess this demonstrates why this hotel is run by Gaylord Entertainment Company and not the Gaylord Hotel Company. "Florida View" rooms are quieter but have no balconies and overlook expansive parking lots and highway. Staff are generally very accomodating. The Canyon Ranch Spa is a wonderful amenity. Onsite shops are average and carry souvenir and personal care basics. It was too cold to use the pool and jacuzzis during my recent stay but the facilities are lovely and add to the "resort" feel. Despite the terrific amenities and public areas I can only give the place 3 stars because of the noisy guestrooms.

  • This TripAdvisor Member:
    • Liked — internet access from guestrooms, spa
    • Disliked — noisy guestrooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paige_Turner_Boston's Summary
Date of Stay: March 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: December 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $270 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Love this hotel”

Gaylord Palms Resort & Convention Center

Mar 5, 2007
0/1 found this review helpful

This is absolutely the most amazing hotel we have ever stayed at. In fact, we like it even better than staying inside Disney. It is stunning with guest rooms which look out into an atrium with palm trees and banana trees and exotic flowers. It has restaurants and shops - all inside the atrium. It has waterfalls and alligators and turtles and pathways that lead to different themed sections of the atrium. It gives you the feel of being outside, but it's all inside. Everything is immaculate and the rooms are good size.
There are 2 pools, one for adults and one for families. Everything about this hotel is great. It is less than 5 minutes from the Disney parks and has Disney transportation. I would recommend this hotel to anyone.

  • This TripAdvisor Member:
    • Liked — the stunning atrium
    • Disliked — price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldudziak's Summary
Date of Stay: March 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 05, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Families with teenagers
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $270 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good, not terrific”

Gaylord Palms Resort & Convention Center

Feb 27, 2007

Thank God for Priceline (at $95 + taxes) per night. This is a great option for Priceline in the Walt Disney World Resort area (in resort category at Priceline). This hotel was decent but nothing out of this world.

It is dead at night and the hotel is mediocre at best! It is a lovely and new lace (5 years old) and the staff is very courteous since they were actually nice to us even though we booked on Priceline.

The rooms are very cool and the resort taxes 9$10/day) included high speed internet (using THEIR own in-room computer), 2 bottles of Dasanti per day, among a few other things.

One piece of advice: Ask for a corner "oersized room" as they are in all categories of roomtypes (from standard to atrium) and are about 50% larger. The other rooms appear small.

Good luck, and really it is a lovely place that will not kill you if you get it on Priceline (and this was the lowest category of the walt disney resort categories you can get!

  • This TripAdvisor Member:
    • Liked — that the beds were far apart (2 queens)
    • Disliked — The parking fees of $10/day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler4k's Summary
Date of Stay: February 2007
Member since: January 29, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $270 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“There must be better...”

Gaylord Palms Resort & Convention Center

2 of 5 stars
South Africa
Feb 23, 2007
1/1 found this review helpful

We have just returned from a stay at the Gaylord Palms. I have to agree with a previous reviewer: I'm glad I was here for a convention and did not have to pay for myself.

The hotel is huge and impressive and, when you check in, you are absolutely awed by the spectacle. But my stay was marred by inconveniences and difficulties.

The restaurants are expensive and the food is rather mediocre for what you pay. No provision is made for simpler food for travellers who stay for a number of days. Breakfast, for example, was a real problem!

The atrium rooms are noisy, but at least the windows can open. In my non-atrium room, previous residents had smoked and the smell that permeated it was nauseating. When I returned home, I had to have my suitcase drycleaned! This was not an isolated situation, as both my travel companions commented on this separately.

The bedding was stained. The carpets could do with a clean. The water in the shower was merely luke warm and I could not have a really hot bath once.

The hotel is located in the middle of nowhere. Prepare to pay hefty sums for the privilege of dining or shopping elsewhere.

The staff are helpful but, as soon as a problem arises, they can't do very much to sort it out. Checking in and out, cashing travellers cheques and requesting room changes were fraught with pitfalls.

Overall, not a great experience. But very pretty, I suppose.

  • This TripAdvisor Member:
    • Liked — The view- pretty hotel
    • Disliked — My room was smelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minutia's Summary
Date of Stay: February 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: February 23, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $270 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Gaylord Palms Resort & Convention Center

( 120-124 of 302 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Gaylord Palms Resort & Convention Center? Share your experiences!

Do You Own Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center Address

6000 W. Osceola Pkwy., Kissimmee, FL 34746