My family and I stayed at the Sunset Cottages in the begining of January. From check in to check out the service was excellent. When you check into the Sunset Cottages you have to check in at the Westin on the mainland of Key West. Once check in is complete all of your luggage is sent over on a boat and you don't have to worry about a thing. Once we arrived on the island we were greated by hotel staff that gave us a tour of the property and explained everything in detail. The cottage itself was spacious and beautifully decorated. There was more than enough space for the four of us that stayed in the cottage and we were just steps from the beach. Each morning the hotel provides a complimentary basket filled with fresh fruit and muffins which was a really nice touch. You can also order groceries through the hotel which are priced very reasonably. I recommend doing this as there is only one restaurant at the hotel. Transportation from the island is incredibly convenient, there is a boat that will take you over every fifteen minutes until midnight at which time the boat is on call. When we used the on call method for the boat we did not have to wait more than five minutes. All in all this was a great experience, I would not hesitate to stay at this location again.

The hotel was excellent and a nice getaway from the crowds and rowdiness in the drunken cruisers in Key West. Go into town after the last cruise ship leaves, and you'll have a great experience. The rooms were nice and clean, maybe could use a little updating and the restaurant was great. The service was a little lacking.... not quite up to Four Seasons or Ritz Carlton standards; however I would recommend the hotel nonetheless. See the 10 candid traveller photos I posted.

I guess when you consider the fact the resort is completely isolated form the rest of the world, its worth an extra star. This is perhaps the most appealing characteristic about this resort. The facilities are nice but getting tired after my 6th visit over the last 8 years. The service was good and efficient. The beach is beautiful and private. The food at the main island restaurant, Latitudes is excellent but way over priced. The views are spectacular and its a nice change from the Jersey tourists and the cruise boat crowd on the main island of Key west. If you have a lot of money to burn and you like Key West but are tired of the same ol crowd, its a refreshing change. But that change comes at a significant cost. I would recommend a nice BB which offer exceptional service at a great price. I am less impressed after every visit. The 3 bedroom condo we usually stay in hasn't been upgraded in the least in the least 8 years. Also, prepare yourself for a 17% total tax when its all said & done. At over a grand a night depending on the room, it adds up.

Our 6th or 7th time to Sunset Key but first since Westin took over. Very few changes noticed and overll the setting and the cottages are very nice. The cottages could use an overhaul with come new carpets and additinal horizontal surfaces in the bathrooms . Food/drinks at Latitudes continue to be pricey and a bit skimpy .

Staff was very professional and accomodating. The island setting 5 minutes from the Key West Marina continues to be the attraction. Will go again but would love for the Westin to spruce up the accomodations a bit .