Nice accomodations if you don't mind an active airport runway in the rear of the hotel, which is quite audible. Staff was for the birds, unfriendly, unattentive, would not release the key until 3:50 pm, stating "room wasn't ready yet", which was untrue. Got good rate due to Hyatt Vacation Club sales pitch; suffered through that for 2 hours. Rooms were spacious and well decorated. Located at the extreme end of the island which makes it difficult to access all the attractions--be prepared to pay for parking everywhere. No exercise facility at this hotel. No beach either, photos of it are very deceiving. Looks like you can walk right across the street but that's NOT the case. Key West is not for families with children, either.

Pro:
-For those seeking sanctity from the drunken madness of Duval St. and teenagers on Scooters, this is your place.
- Fantastic concierge; not too aggressive on timeshare sales. The recommendations for dinning were on the money. Be sure to see Marius if you stay here.
- Includes every possible amenity needed and beyond; well organized.
- Gorgeous rooms - very spacious.
- Each unit has a view of the ocean (Hyatt is on Atlantic side), they provide a telescope at no charge; fantastic touch of class and creativity.
- For timeshare exchanges, this is worth it!
Con:
- Elevator service was "down for maintenance" during our stay - made it tough to bring up luggage; stairs are not that bad for younger crowd, though they do get slippery after rain... watch out.
- Cleaning service does not carry an updated list of guests and check-out dates. If staying for a week beware, they may mistakenly knock on your door early in the morning (9:00 a.m. is early for me ;-) ) on the wrong check-out date... didn't stop knocking until I woke up and answered the door. The cleaning service member was on her cell phone too and quite rude. I assume this service is contracted out and did not take it personally as a lack of quality from the Hyatt themselves. This was the worst part of our stay... obviously not that bad of a complaint regarding severity.
- No shuttle service - if you do stay here and wish to park near Duvall, do so at your own risk. Most street spots are residential only; goto Old Town Parking Garage on Grinelle and Caroline ($13.00 all day; not too bad). I would rather have the peace and quiet than a close walk to Duvall. Don’t get me wrong, Duvall is a blast, but that’s not why we chose Key West for our honeymoon – we chose it because of its natural beauty and easy going lifestyle of those that live on the island. Perfect!

I really have no negative things to say about this place. It is perfect for honeymooners and those looking to take in the beauty of Key West minus the frat party on the west side of the island. This coming from a newly married 24 year old as well.

Give this place a shot if you can exchange through interval international (time shares). It will definitely not disappoint - fantastic experience!

Undeniably a very decent resort BUT BE WARNED..
If you go on their site you are informed that they provide Wireless Internet access throughout various places in the facility. You will NOT find anyplace (as of today) on the site that bothers to mention they charge @10.00 per day PER device.

That is to say that if you and your spouse both happen to have brought your laptops to pop on check email touch base with work, etc then believe me this adds up quickly.

When we asked the Concierge about why it wasn't posted on the website we were told "I'm sorry but it isn't required to be. We post it in the appropriate areas of our facility, and that is sufficient."

WHAT a load of crap. To think I was foolish enough to BUY a platinum week unit in this place. Wish I NEVER stopped to talk to the girls in the booth downtown.

We stayed at the Hyatt Windward Pointe June 26-July 1 and everything was wonderful. Our room was great and the staff was very friendly. The road construction is finished in front of the hotel. It is a good
way from Old Town, but we liked it being quiet. We could drive to the
places we wanted to go. We can't wait to go back. My kids want to move to Key West after this trip. It is very tempting.