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Crowne Plaza Key West (La Concha): Traveler Reviews

Call now to book: 800-980-6424 from CrownePlaza.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 159 Reviews
5.0 of 5 stars
57
4.0 of 5 stars
63
3.0 of 5 stars
7
2.0 of 5 stars
13
1.0 of 5 stars
19
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 71 hotels in Key West
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 160
  • Address: 430 Duval Street Key West, FL 33040
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Restored Art Deco Hotel set in the heart of Old Town, 4 blocks from Gulf of Mexico. This description is based on information provided by the hotel.
No Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: $334 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Crowne Plaza Key West (La Concha)

( 49-53 of 159 )
“Best Family Vacation even with 2 teenage girls!”

Crowne Plaza Key West (La Concha)

5 of 5 stars
Wilmington, NC
Jul 10, 2007
7/7 found this review helpful

I really loved this hotel! I was worried after reading some of the negative reviews, but what a surprise. My family and I stayed in July 2006 and booked two rooms next to each other so that my 16 year old daughter and her friend could have some privacy while still under our supervision. The location of the hotel is perfect and we felt safe letting our daughter and her friend have some time of their own. The concierge helped us book things for the girls to do and they enjoyed everything…especially the Haunted Ghost Walk and Parasailing. The hotel is in a perfect location and has the best views for the sunset. There is even a roof top bar that is open during the sunset. The staff is super friendly and very helpful (if you need anything ask for Mike the G.M. & he will take care of it). The pool might seem a little small if you have young children, but it was perfect for us. There was never a problem with the cleanliness of the pool when we were there. In fact, the female attendant was totally on top of things.
On a side note, I do think the hotel is haunted, but in a fun way. Our TV kept turning off and on and the channel would change on its own. Even the CD clock radio seemed to be a little possessed. At one point the CD player turned itself on with the relaxation CD the hotel provided inside of it…and we didn’t put the CD in the player.
Anyway, I TOTALLY recommend this hotel and I don’t think we would have had such a wonderful family vacation if we would have stayed somewhere else. This was by far our best family vacation (and we take one every year) and I owe a lot of the fun to the Crowne Plaza La Concha!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amylb73's Summary
Date of Stay: July 2006
Member since: May 11, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“memorable wedding”

Crowne Plaza Key West (La Concha)

4 of 5 stars
canton, mi
Jun 22, 2007
1/1 found this review helpful

Our son got married in Key West and we chose the Crowne Plaza for the
location. What a wonderful experience. Our room was spotless, very quite and comfortable. The entire staff made our stay a pleasure. The
pool was beautiful and the food at Jacks was great. The Crowne Plaza made our entire family's stay a pleasure. Thanks It was great.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — no airport shuttle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canton88's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: June 22, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“smack dab in the middle of Duval Street”

Crowne Plaza Key West (La Concha)

5 of 5 stars
Pensacola, FL
Jun 21, 2007
3/3 found this review helpful

Great hotel for younger crowd. First time to key west with my husband (were both mid 20's). We booked this hotel for first 3 nights and then The Inn for the 2nd two. This one puts you exactly in the middle of duval. It's about a mile to one side (Beach) and 3/4 a mile to the other (Mallory Square). We walked both ways on separate days; there are tons of shops and places to eat or drink. If you want to stay right near the water, this place is not for you. It's pool should not even be called a pool. It is on the 4th floor and is very very small. Although there is an outdoor bar and a medium area for laying out and tanning. I think the pool is the biggest drawback.

Downstairs is a very nice, yet somewhat casual restaurant, and the lobby is very immaculate/grand. Staff was above average and we were even allowed to check in at 1, when normal check in time is 4. The rooms were very clean, and cleaned daily. You can hear vaccums and tv's if loud between rooms, and room size is smaller (as is the first hotel in the area). However, nice beds with sleep cd's provided. We were on the side facing duval and could clearly hear motorcycles, but not people/music. However, if traveling during a peak time, would imagine unless you're a stay up late person, you would not enjoy facing Duval Street.

We ordered room service one time, and were pleasantly suprside by very quick service and great quality foods. I even asked for a sandwich not offered and was provided it without question.

Bathrooms again small, but nice quality and clean. Paper delivered daily and top quality coffee stocked. There is a starbucks downstairs and parking is, as quoted, 19 dollars a day. Worst part was the 20 dollars extra (on top of parking) for daily service. Our three night stay was quite expensive and is the only downside of this hotel. There was construction during our stay, but we did not see or hear any of it, as some others have reported.

Overall: We would definitely stay again.

Pros: GREAT location, above average hotel, nice staff
Cons: unknown fee added, with that and parking one night puts you about 250.

  • This TripAdvisor Member:
    • Liked — if you want to do shopping/duval street -- GREAT location
    • Disliked — poor pool scene, expensive with parking, and additional 20 dollar/day fee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1234casey's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 21, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Loved It”

Crowne Plaza Key West (La Concha)

5 of 5 stars
Madison, WI
Jun 17, 2007

Love it, came for a nice vacation and felt at home. Jacks seafood shack is Great, the barstaff was so friendly and made our trip fantastic!!!! very helpfull.

  • This TripAdvisor Member:
    • Liked — Barstaff
    • Disliked — that I had to go home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
golfgod76's Summary
Date of Stay: June 2007
Traveled with: Friends
Visit was for: Romantic getaway
Age group: 35-49
Member since: June 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Key West Treasure”

Crowne Plaza Key West (La Concha)

Jun 16, 2007
1/1 found this review helpful

Room 554 was really nice King room with a great view of the pool. The room seemed very new and updated. Very clean with lots of amenites. Lots of counter space in the bathroom. Very quiet. The hotel rooftop is fun at sunset.

  • This TripAdvisor Member:
    • Liked — Bathroom size was great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenixTravelgal's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: June 16, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com

Reviews of Crowne Plaza Key West (La Concha)

( 49-53 of 159 )
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Crowne Plaza Key West (La Concha) Address

430 Duval Street, Key West, FL 33040