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Doubletree Grand Key Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 241 reviews
241 Reviews
5.0 of 5 stars
80
4.0 of 5 stars
83
3.0 of 5 stars
33
2.0 of 5 stars
30
1.0 of 5 stars
15
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 67 hotels in Key West
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  • Hotel class: 3 of 5
  • Rooms: 216
Description: Full service Resort situated on the east side of the island, near beaches & salt pond wetlands. This description is based on information provided by the hotel.
Address:
3990 S Roosevelt Blvd
Key West, FL 33040
Check Rates: $208 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Doubletree Grand Key Resort

( 20-24 of 241 )
“Loved the Doubletree!!”

Doubletree Grand Key Resort

4 of 5 stars
Phillipsburg, NJ
May 15, 2008

I just got back from Key West and stayed at the Doubletree. The hotel was comfortable, the staff excellent (except for one very unfriendly server) and the atmosphere was everything I could have wanted. My friend and I ate in the dining room several times and the food was excellent, but you need to pay attention to the dinner bill, they automatically add on a gratuity. All in all, I wouldn't hesitate to stay there the next time I'm in Key West!

  • This TripAdvisor Member:
    • Liked — The efficient staff and the cleanliness of the hotel.
    • Disliked — The automatic gratuity on the dinner bill.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeeTheWorld's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: January 04, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel, Great Staff, Great experience!”

Doubletree Grand Key Resort

4 of 5 stars
Indianapolis, IN
May 5, 2008

We picked the Doubletree after reading other reviews on Trip Advisor and could not have been happier. The staff was extremely accommodating and went above and beyond. We arrived on Friday at 1:00pm and even though check in wasn't until 3:00pm we were able to check in early. This meant extra pool time. There was a man playing the steel drums and wait staff to bring us food and drinks poolside. There is a shuttle service that runs from the hotel downtown every hour and to the beach at 40 minutes after every hour. I would recommend just staying at the pool, the beach was extremely dirty, but Key West has never been known for the beaches. There is a $10 parking fee per day, but it is worth it to not have to drive and pay to park everywhere you go. I would recommend this hotel for singles, couples and families.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndyAna's Summary
Date of Stay: May 2008
Member since: May 05, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Staff!”

Doubletree Grand Key Resort

May 2, 2008
1/1 found this review helpful

We booked several months ago and stayed April24th-28th. The staff was amazing. Very quick check in, great room, great service. The shuttles were awesome. Always on time at each location. I was amazed at their efficiency. The shuttles have 3 stops, the beach, one end of duval and the other end of duval. If you study the maps at the concierge desk its really easy to navigate. The concierge will point out lots of good places to eat and shop. There were a couple of times that we needed to go places that the shuttle didnt stop. The hotel was quick to use one of the vans to take us. Service was amazing!

Rooms were clean and we always had PLENTY of towels. there is a restaurant on site as well as a bar beside the pool that is great. There were several weddings while we were there. Very pretty reception areas. Staff made sure the actual reception had privacy. Perfect place to stay in Key west

Tip: Be on time for the shuttle. They dont wait. But the payoff is they are always on time to pick you up!

  • This TripAdvisor Member:
    • Liked — shuttle service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwtravelerAL's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 02, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Enjoyable Stay”

Doubletree Grand Key Resort

4 of 5 stars
Beacon Falls, CT
Apr 22, 2008

I stayed at the Double Tree Grand Key resort for 4 days earlier this month. I found my stay there to be very enjoyable. Check-in was a bit slow, but that's because the printer at the front desk had jammed. Having been the perpetrator of many legendary paper jams at work, I can understand how technology can sometime conspire against us.

The room was mostly clean, but there were small details that, while not necessarily annoying, were noticeable. For example, the minifridge door didn't quite close properly. It was also placed in a strange location - against the wall near the bed. The rooms are on the small side, and if you had the TV armoire doors open, you had to crawl over teh bed to get from one side to another. Again, not a huge deal, because I spent so little time in my room.

The pool area is gorgeous. I found the pool deck area to be carefully maintained by attentive staff. There were always pool towels available, and the overall setting was nice. The staff at the pool bar were very friendly and attentive.

I had the breakfast buffet one morning. The selection was pretty narrow, but what was available was very good. The waffles were fantastic.

The hotel is removed from the action on Duval Street. The shuttle program is fantastic, it runs hourly up until 11 pm, and when a shuttle is full, there is always another one behind it. The drivers are friendly, and yes, there is always some drunken knucklehead on the late night ride back. Not that I was one of them one night. *cough*.

They say they charge $10 per night for parking, but I was not charged.

When I return to Key West, I would probably stay somewhere closer to the downtown area, but I can't say I have anything bad to say about the Doubletree Grand Key.

  • This TripAdvisor Member:
    • Liked — Beautiful pool area, clean
    • Disliked — Too far from "the action". It would be perfect if it were closer.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
huskyhoops's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: March 08, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“What a cool place”

Doubletree Grand Key Resort

5 of 5 stars
Kansas City MO.
Apr 22, 2008

Date May 18 thru 21
What a nice place to stay. I had never been to Key West and had heard that if you didnt stay down town it would not be any fun.Let me tell you from my experience that Duval st. is fun but after awhile you need to escape to recharge. The doubletree grand is the perfect place to do just that.They have the finest shuttle service I have ever used at a hotel.The drivers are helpful and funny and the short ride is like taking a guided tour of Key West.

The hotel is like staying in paradise.Its clean and friendly and well managed.The pool area and tiki bar are so relaxing,and the drink selection was outstanding and resonably priced.I would recomend this hotel to any one who likes to party,but also some times wants to just get away and relax,you can do both staying here.

If you are going fishing I would recomend you call Mr.Z . His boat is located at the pier where the first shuttle stop is.The captain and mate have been together longer than any other two fishermen in Key West and take a lot of pride in that fact.Just watching how well they work as a team is amazing.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Doubletree Grand Key Resort

( 20-24 of 241 )
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Doubletree Grand Key Resort Address

3990 S Roosevelt Blvd, Key West, FL 33040