STAY AWAY! That is unless you want to take termites home with you. At first I was impressed. The staff is very helpful and friendly. For as much as you have to pay a night there should at least be a mini fridge and a microwave but there was neither!! The blow dryer didnt even work. There was no hand soap, shampoo OR conditioner! The toilet kept running so I fixed it myself, that didnt bother me much but it would others. The air was on full blast the entire time but felt like it was on low. Friday we noticed some termites in the lamp in the bathroom, we didnt make much of it until Saturday night came around and my boyfriend and I were awaken by bugs crawling on us. When I got up and turned the light on they were EVERYWHERE. All over the bed, in the sheets and flying around the room. The termites were so bad in the building that they chewed threw the ceiling into the lamp and were laying babies in the light cover. It was disgusting!!! We went to the front desk & they had no other rooms so we ended up sleeping in the car! The next morning I spoke with a manager who refunded me for one night. This is what I said to the manager, "This is really bad because if those termites get into our luggage and we take them home, it could be disastrous." She had the audacity to reply with, "Ma'am I was born and raised here, they dont get into your luggage, they stay in the wood." I'm not sure what planet shes on because being born and raised in Key West has nothing to do with your knowledge of termites, and if they stay in the wood than why were they in my bed and I found one in my car on the way home??? Ive also lived in florida my whole life and I've never seen a hotel as bad as this.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure