We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Banyan Resort and Key West?

We'll send you updates with the latest deals, reviews and articles for The Banyan Resort and Key West each week.

The Banyan Resort: Traveler Reviews

The Banyan Resort
Average price*: $282 (year-round)
TripAdvisor Traveler Rating: 3.5 based on 53 reviews 53 reviews
53 Reviews
5.0 of 5 stars
20
4.0 of 5 stars
15
3.0 of 5 stars
6
2.0 of 5 stars
5
1.0 of 5 stars
7
TripAdvisor Popularity Index: #32 of 67 hotels in Key West
Show Hotel DetailsHide Hotel Details
  • Rooms: 38
Description: The first in the Florida Keys to become a Certified Green Lodging Facility! This unique All-Suite garden Resort is comprised of 8 Victorian houses, 5... This description is based on information provided by the hotel.
Address:
323 Whitehead Street
Key West, FL 33040

TripAdvisor Traveler Reviews

Reviews of The Banyan Resort

( 6-10 of 53 )
“Too many other choice...”

The Banyan Resort

Apr 19, 2008
2/3 found this review helpful

Joined friend for a visit. We had heard great thing about the place from people who had stayed there a few years ago. The staff was very unaccomadating and rude. The room was outdated and filthy. The carpet and beds were of the standard of a low price hotel. The caban area for morning coffee and breakfest was filthy and they might as well not even offer it. A waste of money. There seems to be some problem with management and their time share owners. Beware! A standard hotel may be the best option.

  • This TripAdvisor Member:
    • Liked — nice balcony, location okay
    • Disliked — dirty, rude staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allegorygirl's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: April 19, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Other
Was this review helpful? Yes No
Management Response
BanyanResort, General Manager
(Management representative)
Apr 23, 2008
I have read your posting and apologize for your less than satisfactory experience. It is very disappointing to read such a review without having ever been contacted about your dissatisfaction. Had I or any member of the Management Team been notified previously, we may have been able to resolve your issues. Please let me know more information so I can more accurately research your complaint. This is definitely not the impression The Banyan Resort would like to leave upon its guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“Excellent place to stay”

The Banyan Resort

5 of 5 stars
Rome, New York
Apr 13, 2008
3/4 found this review helpful

My wife and I have just returned from spending two weeks at the Bnyan Resort and i have nothing but the best to report about our experence.

When we first arrived a gentelman by the name of Richard Tidd was at the desk and greeted us and answered all of our questions. He gave us our keys and showed us just how to get to our room.

Our apartment was number 508 and it was beautiful. It had three french doors that opened to a porch where my wife and I could sit and look over the pool and Tiki bar area. We had a nice kitchen and dinning area and the living room was good size. The bedroom was a loft with a circle staircase leading up to it. The bed was big and and I had no trouble slepping on it.

The apartment was very clean. We had none of the problems that some of the other reviewer have talked about..

One day my wife was doing the wash and the dryer was not working as it should and the head of maintenance, a man by the name of Keven, told my wife to just give him the wash and they would dry it in the housekeeping dryers. When the clothes were done housekeeping brought them up to our apt. all folded. You can't ask for anything beter than that.

Everyday my wife would lay by the pool. They have two pools at the Banyan, one is for aults and children and the other is just for adults. We did not have any children with us but my wife would spend time at that pool. Most times no children were ther but when they were all the children were very well behaved.

The Tiki Bar is open everyday from 8AM until 4PM. A gentleman by the name of David runs it. He makes a terrific breakfast. The lunches are just as good. The beer and drinks are always strong and cold. You get so relaxed you just don't want to go outside the Banyan property.

At night my wife and I would want to go out to eat. David at the bar was always will to give us a review of the different resturants in town and stear us to the best one for what we wanted to eat that night. He was always happy to call for our reservation at the time we wanted. The nice part of that was that David new the best tables and would ask that we be seated at that table.

In the 14 days we spent at the Banyan Resort everyone was as nice as they could be to my wife and I.

I know that we will go back again and again. If anyone is looking for a nice place to stay in the hart of Old town Key West you won't find any place as nice for the cost.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellman's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: May 27, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
“very nice!!!”

The Banyan Resort

5 of 5 stars
Chesterfield, MI
Mar 17, 2008

My husband and I stayed at this resort for 4 days. We enjoyed this property so much. It is very quite with alot of nature in the middle of happening Key West. There is everything you need right around the corner we walked to Starbucks every morning...the hotel did offer coffee pool side and coffee pots in the rooms however, we enjoy Starbucks had to do it! Kellie's Bar is a couple of Doors down which has great food!! The front desk made our stay they were very nice and welcoming. I would say that it is not updated but I found it very clean. We stayed in the "tree house" awesome one bedroom condo...lots of stairs not recommended for someone who can not do stairs or someone who has a TON of luggage. The deck on the tree house was huge with 2 lounge chairs and a table with four chairs. Give this place a chance it has alot of history and very quite!!!

  • This TripAdvisor Member:
    • Liked — The trees around the property and the location of the property so close yet it seemed so far
    • Disliked — Rooms needed to be updated slightly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jabjcb's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: April 27, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
“Great Setting , Old Key West,Banyan Resort”

The Banyan Resort

5 of 5 stars
Michigan
Mar 13, 2008

Nice setting in Old Key West, All the action is just outside your door but very peaceful on the grounds and in your room. Two quiet swimming pools, nice historic building and lots of shade. One block away from all the fun. Great place to stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maberyrfd's Summary
Date of Stay: February 2008
Member since: March 13, 2008
Was this review helpful? Yes No
“Worst Experience”

The Banyan Resort

Mar 9, 2008

The outside appearance of the hotel is attractive but that's about the only redeeming quality.
When booking our room we were not informed that during our stay the fire marshall would be doing their annual check. We receive a call to inform us that alarms would be going off in about 10 minutes. We assumed this would last perhaps and hour. After an hour of brain searing alarms we called to inquire how much longer and were informed that it would "continue ALL day." A credit was offered but 2 people in our party were sick with the flu with fever exceeding 103 and the discomfort of not being able to rest was just unreal. I find it hard to believe that they were not aware of this date being scheduled for a fire check when we were booking.

Due to people being ill we asked for a late check out and were granted a 2 hours extension; set for 1:00. At 12:59 we were APPROACHED at our open door by one of the staff that we had to be out! Our door was open and bags were sitting in plain sight yet this gentleman talked to us as if we were an inconvience. Then a call proceed to inform us to get out. It was the most unprofessional thing I've ever experienced. OUT RIGHT RUDE!

This place cost almost $400 a night. And was just unfathonable!
The interior is old and outdated, it appears to not have been renovated since the late 80's, filthy carpet and floors;and the service from the staff is lousy and rude. NO sundries in rooms, eg. shampoo., etc. It was large 2 bedroom suite that was quite expensive. DO NOT waste your money. There are too many other places to stay.

  • This TripAdvisor Member:
    • Liked — attractive exterior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travel4343's Summary
Date of Stay: March 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: March 09, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No

Reviews of The Banyan Resort

( 6-10 of 53 )
Travelers Who Viewed This Property Also Viewed
Location: Key West, Florida Keys
$112*
Location: Key West, Florida Keys
$387*
Check Rates
Location: Key West, Florida Keys
$298*
Check Rates
*Average price
Write Your Own Hotel Review
Been to The Banyan Resort? Share your experiences!

Do You Own The Banyan Resort?

The Banyan Resort Address

323 Whitehead Street, Key West, FL 33040