My husband and I stayed at this resort for 4 days. We enjoyed this property so much. It is very quite with alot of nature in the middle of happening Key West. There is everything you need right around the corner we walked to Starbucks every morning...the hotel did offer coffee pool side and coffee pots in the rooms however, we enjoy Starbucks had to do it! Kellie's Bar is a couple of Doors down which has great food!! The front desk made our stay they were very nice and welcoming. I would say that it is not updated but I found it very clean. We stayed in the "tree house" awesome one bedroom condo...lots of stairs not recommended for someone who can not do stairs or someone who has a TON of luggage. The deck on the tree house was huge with 2 lounge chairs and a table with four chairs. Give this place a chance it has alot of history and very quite!!!

Nice setting in Old Key West, All the action is just outside your door but very peaceful on the grounds and in your room. Two quiet swimming pools, nice historic building and lots of shade. One block away from all the fun. Great place to stay.

The outside appearance of the hotel is attractive but that's about the only redeeming quality.
When booking our room we were not informed that during our stay the fire marshall would be doing their annual check. We receive a call to inform us that alarms would be going off in about 10 minutes. We assumed this would last perhaps and hour. After an hour of brain searing alarms we called to inquire how much longer and were informed that it would "continue ALL day." A credit was offered but 2 people in our party were sick with the flu with fever exceeding 103 and the discomfort of not being able to rest was just unreal. I find it hard to believe that they were not aware of this date being scheduled for a fire check when we were booking.

Due to people being ill we asked for a late check out and were granted a 2 hours extension; set for 1:00. At 12:59 we were APPROACHED at our open door by one of the staff that we had to be out! Our door was open and bags were sitting in plain sight yet this gentleman talked to us as if we were an inconvience. Then a call proceed to inform us to get out. It was the most unprofessional thing I've ever experienced. OUT RIGHT RUDE!

This place cost almost $400 a night. And was just unfathonable!
The interior is old and outdated, it appears to not have been renovated since the late 80's, filthy carpet and floors;and the service from the staff is lousy and rude. NO sundries in rooms, eg. shampoo., etc. It was large 2 bedroom suite that was quite expensive. DO NOT waste your money. There are too many other places to stay.

This was a terrible place to stay....I took my wife and two kids here for 4 days. The place was filthy dirty. The entry smelled like urine and there were stains on the tile in the kitchen and the entry tiles. The carpets were even worse. The dark green carpet had stains that when you rubbed with a paper towell came up on the towell. The toilet had urine stains all around the base and also came up with a little scrubbing. The kitchen and bathroom counters and floors were crawling with ants, wich was not suprising at this point seeing how well the place was cleaned. Every light fixture had dead bug bodies in them, not just a few ..
This Luxury Resort had the worst bed I have ever slept in..The street would have been more comfortable and probably cleaner.
They had one other room available and we looked at it but it had ants as well and was no cleaner. I wanted to take my family to someplace nice and a little different and I was very dissapointed. We could and should have stayed somewhere else. We were in key west to see a sick relative and this was not a very healthy place to be in. As we left and were getting our bags they were running sanders and power equipment next to the tiki bar where people were trying to sit and enjoy the day. This was typical of the whole hotel. It was way too much money. This Luxury Resort Hotel was a dump. I am angry that I trusted them to provide a clean, safe place for my family while staying in Key West.