My husband and I stayed at The Sheraton Suites for four nights in April and we had a very good experience. We got a lovely, spotless 3rd floor room with a balcony for $206.00 per night using our AAA discount. This two room suite had a mini-kitchen with decent sized table, two TVs, and huge marble bath with lots of drawers and cabinets. It could easily accommodate a family of four or five. The room was cheerfully decorated in shades of yellow and blue, with plenty of sunlight from white shuttered window and big sliding glass door.The property is well-maintained, and enhanced by lush tropical landscaping. It is true that the pool is somewhat smaller than average, but it is lovely, perfect temperature,with a waterfall and was never crowded or noisy during our stay. There is a cute outdoor bar serving just OK food and, (if Shelley is bartending,) outstanding banana daiquiris! She was the nicest of several very helpful staff we encountered,including an efficient concierge and a sympathetic front desk clerk who kindly extended our check-out until 2pm when I was not feeling well. My one concern when I booked this hotel was whether it's location in a quiet area several miles from Duval St. and Mallory Square would be a problem since we did not rent a car, but it really was not. We took the shuttle in (we only had to stand one time). We generally took taxis back to the hotel or when we went to the wonderful Louie's Backyard. This small added cost was well worth it considering the hundreds of dollars per night we were saving compared to downtown hotels such as the Ocean Key or the Westin, both of which I checked out while we were there; they were nice, but, in my opinion, not worth the extra money.

My husband, three kids and I went to Key West for one week. We had never been before and wanted to go somewhere "tropical" without leaving the country. We had an "ok" time. Let me start by saying we are not hard to please...but found that the area was very overpriced and a bit run down. We stayed at the Sheraton Suites. The room was nice and big, updated inside however on the outside the hotel was lacking. Seemed a bit rundown. The pool area was a lot smaller than it seemed in the hotel photos online. The hot tub was broke for about three out of our five day trip. Best thing was the conceriege. She was great! Was very knowledgeable about all the excursions. Across from the hotel was a public beach....beware it is 30.00 for two chaises and a umbrella. Sandy area is small and no waves, however beach was quiet and relaxing, we enjoyed it. We did the Ultimate Adventure boating, which included snorkling, jet skiing, water trampoling, parasailing. It costs around 600.00 for a family of five and included breakfast and lunch. At reservations they were not very organized and we were sent to 2 different locations before we could check in for our trip. They couldn't find our reservation, so they had to re enter it which took a while. Even though I had a receipt which included a deposit. Duval street is probably great if you are there to party but with three kids in tow we didn't get much out of it. We ate at The Grande @ Key West which was very upscale but the staff seemed very snobby. Cheesburgers in Paradise was horrible, don't bother wasting your money, There was also a seafood buffett that we ate at on Duval not great. We did eat at one Italian restaurant of off Duval which was great! Best meal while we were their. All in all, I don't think Key West is geared towards families more for singles, couples. Would we go back? No, it was an "ok" vacation. Spent 6k between the airfair/hotel/food/beach/excursion. If you have a large family my advice would be to stick to the all inclusives.

My wife, daughter (4yrs), and I stayed here for three nights. The hotel was nice and clean. We liked our room very much. We had 2 TVs, a fridge, and microwave. Everything worked well. The only service that was spotty was the WIFI.

We loved the location right accross the road from Smather's Beach. There are vendors along the road so it was easy to find lunch at the beach.

There is a free shuttle into town that runs every hour. They also have a van for service to the airport. Call ahead though to make sure it is available.

All in all, we had a great time in Key West and the hotel met all of our needs.

My wife and I had been to KYW twice before with another couple and rented a condo both times. This time we took our two teenage daughters and only needed one room and chose a hotel. The area where we had stayed before, we liked, so we picked the Shearton for that reason. What a great choice! The room was clean, spacious, and quiet. The room is more than I would normally pay, but in line with other KYW rates, plus it was a Suite. I loved the internet access in the restaurant area with printer attached to print out directions, boarding passes, etc. The health club was adequate and clean. The food/drinks at pool were good, but pricey...Pina Colada $9.25/12oz glass. We had a car so we did not use Shuttle service, but like the access to one with the downtown parking problem plus pricey parking rates. My wife loved the Starbucks in the room. Bedroom TV was a LCD flat screen and additional regular TV in sitting area was a nice-plus with teeenagers. L-Shape couch folds out to bed as well. Highly recommend property...